Donnie Savage
Flower Mound,TX
Summary
Motivated and skilled individual seeking an Operations position within your organization where crafting and managing effective processes will heighten my current skillset. To obtain a challenging leadership position applying creating problem solving management skills with a growing company to achieve optimum utilization of its resources and maximum profits. Connects with clients easily to provide thoughtful and compassionate assistance. Manages client files and prioritizing tasks to achieve optimal productivity. Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
12
12
years of professional experience
Work History
Mental Health Tech/Intake Coordinator
CHI St. Vincent
07.2020 - Current
- Watched over patients on a 52 bed unit
- Made sure the unit was safe at all times
- Looked over intake packets for incoming patients to make sure that met the criteria for our unit
- Updated Census Management for the upcoming day
- Faxed out patient referrals to other hospitals when our unit is at capacity.
Head Cashier
Aramark, Dassault Falcon Jet
05.2019 - 03.2020
- Maintains excellent customer service and positive attitude towards guest, customers, clients, co-workers, etc
- Adheres to cash handling policies and procedures
- Count, organize, and balance cash drawer; fill out the cashier slip; and make deposits
- Spearhead daily nutrition safety and operations throughout the department to ensure effective and accurate cash management
- Received payment by cash, credit cards, or debits, and issued receipts, refunds, credits, or change due to customers
- Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
Director of Operations
DRS Services, Inc
05.2016 - 11.2019
- Managed cost analysis and enforce contact terms and conditions
- Partnered with superior to make decisions for operational activities and set strategic goals
- Facilitated training related to policies and procedures
- Ensured that the company runs with legality and conformity to established regulations
- Oversaw the payroll department and performed internal audits when needed ensure consistency across entities
- Managed customer support processes and organize them to enhance customer satisfaction.
Office Manager
DRS Services, Inc
09.2012 - 05.2014
- Maintains office staff by recruiting, selecting, orienting, and training employees
- Maintains office staff job results by coaching, counseling, and disciplining employees, and planning, monitoring, and appraising job results
- Achieves financial objectives by preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective actions
- Maintains office services by organizing office operations and procedures, preparing payroll, controlling correspondence, designing filing systems, reviewing and approving supply requisitions, and assigning and monitoring clerical functions
- Created policy and procedures related to the improvement of the overall daily operations
- Supports company operations by maintaining office systems and supervising staff.
Business Analyst Intern
Delta Computers, Inc
09.2012 - 05.2014
- Define project requirements by identifying project milestones, phases and elements; forming project team; establishing project budget
- Monitor project progress by tracking activity; resolving problems; publishing progress reports; recommending actions
- Conduct and coordinate financial, product, market, operational and related research to support strategic and business planning within the various departments and programs of the client group
- Perform daily, weekly and monthly reviews and analyses of current processes using operational metrics and reports
- Create informative, actionable and repeatable reporting that highlights relevant business trends and opportunities for improvement
- Suggest changes to senior management using analytics to support your recommendations
- Actively participate in the implementation of approved changes.
Education
Bachelor of Science - Business Administration And Management
University of Arkansas At Pine Bluff
Pine Bluff, Arkansas05.2014
High School Diploma -
Watson Chapel High School
Pine Bluff, Arkansas05.2006
Skills
- Project Management
- Resource Planning
- Transportation Logistics
- Critical Thinking
- Budget Planning
- Leadership
- Process Improvement
- Operations Cost Analysis
- Change Management
- Cost Analysis
- Payroll Management
- Conflict Resolution
Timeline
Mental Health Tech/Intake Coordinator
CHI St. Vincent
07.2020 - Current
Head Cashier
Aramark, Dassault Falcon Jet
05.2019 - 03.2020
Director of Operations
DRS Services, Inc
05.2016 - 11.2019
Office Manager
DRS Services, Inc
09.2012 - 05.2014
Business Analyst Intern
Delta Computers, Inc
09.2012 - 05.2014
Bachelor of Science - Business Administration And Management
University of Arkansas At Pine Bluff
High School Diploma -
Watson Chapel High School
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