Donnie Shaffer
Lowell,MI
Summary
Outgoing Correctional Officer offering 5 years of experience in the process of obtaining a Bachelor degree in Computer Information Systems from Davenport University. Proficient in schedule coordination, resource allocation, skilled in computers, and office supply inventory management. Dedicated to training and mentoring top-talent and cultivating an empowering and productive work culture. Professional and polite with optimistic attitude and resourceful approach to challenges.
Overview
9
9
years of professional experience
12
12
years of post-secondary education
Work History
Fire Fighter
Lowell Fire Department
Lowell, MI
03.2018 - Current
- Responded to emergency medical calls to perform lifesaving procedures and other emergency medical services.
- Maintained strong knowledge of firefighting principles and suppression methods, which enabled proper decision-making in emergency situations.
- Educated public and community members on fire safety and prevention methods to provide life-saving techniques.
- Inspected all equipment following each fire call to ascertain effective functionality of hoses, breathing masks and fire tools.
- Assisted with safety audits and tracking of chemical and waste inventories.
- Initiated first aid measures to alleviate further injury and prepared victims for transport to medical facilities.
- Removed individuals from dangerous situations and offered emergency assistance for minor and critical concerns.
Corrections Officer
Michigan Department Of Corrections
Ionia, MI
10.2016 - Current
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls and showers.
- Effectively interacted with staff, offenders, visitors and public to maintain security within facility.
- Verified documentation of admissions, discharges, eligibility information, outcome data and other pertinent information against specifications.
- Prepared, processed and maintained forms, reports, logs, records and activity journals.
- Authored incident reports for management on violations and discrepancies.
- Used OMNI and Visitor Tracking to document facility and prisoner information, including prisoner identification, charges and inmate disturbance incidents.
Security Guard
Allied Universal Security Services
Grand Rapids, MI
03.2016 - 10.2016
- Recorded incident reports with detailed accounts of occurrences.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Monitored property and investigated any areas of suspicion.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Patrolled and monitored premises in company vehicle, on bicycle and by foot.
- Adhered to established procedures and posted orders to enforce company rules, policies and regulations to general public.
Security Guard Supervisor
DK Security
Grand Rapids, MI
07.2014 - 03.2016
- Recorded incident reports with detailed accounts of occurrences.
- Oversaw team of up to 18+ security officers and managed administrative duties, including scheduling and performance evaluations.
- Advised security team and conducted investigations of significant threats and loss or misappropriation of assets.
- Maintained energy and enthusiasm in fast-paced environment.
- Oversaw staff timekeeping entries and reports.
- Screened vendors and contractors before granting access to restricted areas.
- Conducted frequent security audits to identify potential problems related to physical security, staff safety and asset protection.
- Worked flexible hours; night, weekend, and holiday shifts.
Grocery Team Member
Meijer
Lowell, MI
11.2012 - 06.2014
- Kept cases and shelves clean and well-stocked by front-facing, checking codes, rotating and removing out-of-date products to achieve fresh and appealing display.
- Assisted customers with purchases by providing knowledgeable recommendations and suggestions, educating customers on standard preparation and food pairing.
- Pleasantly greeted customers and provided prompt and courteous service at all times.
- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Completed regular cycle counts and inventory audits.
- Stayed current on available products, store promotions and customer service policies to better serve shoppers.
- Maintained safe, clean and well-organized working and shopping environment by sweeping and mopping floors and complying with health and sanitation procedures adhering to safe work practices.
Education
Associate of Arts - General Studies
Grand Rapids Community College
Grand Rapids, MI 01.2013 - 07.2021
High School Diploma -
Lowell High School
Lowell, MI 08.2009 - 06.2013
Skills
Community education
Relationship building and management
Firearm operations trained
OMNI/Visitor Tracking experience
Workflow planning
Microsoft Office Expert
Timeline
Fire Fighter
Lowell Fire Department
03.2018 - Current
Corrections Officer
Michigan Department Of Corrections
10.2016 - Current
Security Guard
Allied Universal Security Services
03.2016 - 10.2016
Security Guard Supervisor
DK Security
07.2014 - 03.2016
Associate of Arts - General Studies
Grand Rapids Community College
01.2013 - 07.2021
Grocery Team Member
Meijer
11.2012 - 06.2014
High School Diploma -
Lowell High School
08.2009 - 06.2013