Donnielle Ramsey
Marysville,Ohio
Summary
Highly skilled and enthusiastic professional with more than 11 years of experience managing operations in patient-centric medical offices. Successfully oversee human resources, budgeting, supply management and patient services. Develop and lead productive and efficient office staff. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Excellent attention to detail and willingness to go above and beyond the job description.
Seeking to maintain a part-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
12
12
years of professional experience
Work History
Practice Administrator
Complete Foot and Ankle Specialists
2013.02 - Current
- Manage daily practice operations to optimize appointment scheduling, patient records management and billing functions.
- Manage financial aspects of practice, including budgeting, billing, and insurance claims processing.
- Generate customized reporting tools that allowed for better tracking of key metrics affecting overall practice performance.
- Identify areas for cost reduction by conducting regular audits of operational expenses.
- Develop and implemented strategies to improve patient access, satisfaction and care quality.
- Created and implemented organizational policies and procedures.
- Supervised team of 9office personnel.
Clinical Manager
Total Foot and Ankle Of Ohio
2005 - 2013
- Increased clinic efficiency by training and mentoring new medical assistants on clinical procedures and best practices.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Implemented effective inventory management strategies to ensure consistent availability of essential medical supplies for daily clinic operations.
- Assisted physicians with minor surgeries, including preparing procedure room and sterilizing instruments.
- Triaged incoming calls for provider to determine callers' needs for immediate appointments or scheduled visits.
- Applied casts, splints, sterile dressing and preformed clinical procedures such as suture / staple removals, x-rays and gait analysis.
Education
Associate of Applied Science in Medical Assisting -
Columbus State Community College
Columbus, OH 05.2002
Skills
- Revenue Cycle Management
- Human Resources Management
- HIPAA Compliance
- Strategic business planning
- Policy and procedure development
- Bookkeeping (QuickBooks)
- Electronic Health Records (Medent)
- Practice Management
References
Available Upon Request
Timeline
Practice Administrator
Complete Foot and Ankle Specialists
2013.02 - Current
Clinical Manager
Total Foot and Ankle Of Ohio
2005 - 2013
Associate of Applied Science in Medical Assisting -
Columbus State Community College
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