Donnie R. Johnson
Charlotte,NC
Summary
Highly-skilled Chief Operations Officer with extensive experience overseeing operations and employees. Dedicated to promoting the company culture and enhancing brand awareness to increase client bases and profitability.
Overview
10
10
years of professional experience
Work History
Business Operations Manager
Mecklenburg County
09.2020 - Current
- Reviewed and advised on quarterly expenditure analysis for different program budgets.
- Created and updated Excel spreadsheets to track, model and analyze vital fiscal information.
- Counseled department managers on financial trends and expected impacts.
- Directed annual operating and capital budgets of more than 50,000,000 for Information Technology agency.
- Reviewed operating budgets periodically to analyze trends affecting budget needs.
- Coordinated daily activity and flow of projects through multiple departments to verify on-time product delivery.
- Modeled management and organizational skills and multi-tasked and prioritized in deadline-driven environment.
- Assisted in level-loading project capacity and made proactive decisions around process improvements to development cycle.
- Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives.
- Coached teams in Agile practices and provided necessary training to create positive mindset to Agile methodologies.
- Planned Agile best practices and encouraged team cohesion, overcoming impediments, and hurdles to productivity.
- Collaborated with product owners, team members, technologists, and other scrum masters to define solutions and drive progress.
- Led sprint reviews and planning meetings to promote full team engagement.
- Helped to research, vet and onboard new vendors, set up contracts and establish connections.
- Assessed vendor services for compliance with company policies.
- Negotiated complex vendor agreements and built relationships across multiple commodities.
- Managed and supervised administrative and daily program operations, complying with policies and regulations.
- Identified program obstacles and communicated possible impacts to team.
- Coached team members on productivity strategies to accomplish challenging goals.
- Developed and maintained logistics workflows, procedures and reports.
Program Manager
City Of Winston Salem
01.2014 - 01.2020
- Cultivated strong relationships with vendors and partners supporting administrative operations.
- Developed strategic plans for day-to-day financial operations.
- Established internal audit procedures to validate and improve accuracy of financial reporting.
- Prepared cash flow projections, cost analysis and monthly, quarterly and annual reports.
- Analyzed business processes to identify cost savings and operational efficiencies.
- Interacted with internal customers to understand business needs and translate into requirements and project scope.
- Collaborated with stakeholders to define project objectives and criteria.
- Performed gap analysis to identify areas of improvement.
- Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
- Surveyed clients to ascertain requirements and expectations for product.
- Assessed business requirements to forecast annual budgetary operational costs.
- Analyzed open orders, backlog, and sales data to provide sales team with insights.
- Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
Education
Certificate - Scrum Master
Scrum Alliance
2022
Certificate- Supply Chain & Logistics
DUKE UNIVERSITY
2020
MASTER OF ARTS - Information Systems Management
UNIVERSITY OF PHOENIX
2017
BACHELOR OF ARTS - Public Administration
NORTH CAROLINA CENTRAL UNIVERSITY
2009
Skills
- 5 years of Business Execution, Implementation, or Strategic Planning experience, or equivalent
- Budgeting and Forecasting
- EMC Storage Area Network Technologies
- Systems Installation, Configuration and Upgrading
- Functional and Business Requirements
- Cross-Functional Collaboration
Timeline
Business Operations Manager
Mecklenburg County
09.2020 - Current
Program Manager
City Of Winston Salem
01.2014 - 01.2020
Certificate - Scrum Master
Scrum Alliance
Certificate- Supply Chain & Logistics
DUKE UNIVERSITY
MASTER OF ARTS - Information Systems Management
UNIVERSITY OF PHOENIX
BACHELOR OF ARTS - Public Administration
NORTH CAROLINA CENTRAL UNIVERSITY