Summary
Overview
Work History
Education
Skills
Certification
Leadership Experience
Coursework
Timeline
Generic

DONNUELLE DURHAM

Baltimore

Summary

Experienced HR professional with a proven track record of improving employee relations and optimizing recruitment processes. Recognized for building strong team dynamics and achieving organizational goals. Adaptable to evolving business needs, skilled in conflict resolution and policy enforcement, consistently delivering high-quality results.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Human Resources Administrator

Levy Restaurants
02.2025 - Current
  • Managed employee data and privacy to keep employee data confidential per organizational privacy policies.
  • Handled on-boarding process for newly hired employees, which included distribution of all paperwork.
  • Managed payroll and timekeeping to track hours and accurately pay employees.
  • Maintained accurate employee records through diligent documentation of personal information, job history, performance evaluations, and other relevant data.
  • Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for new employees.
  • Conducted thorough exit interviews with departing employees to gather feedback on company culture and identify areas for improvement.
  • Updated HR database with new employee information, changes in benefits, and other details.
  • Ensured legal compliance in all HR practices by staying current with relevant employment laws and regulations, as well as conducting regular policy reviews.
  • Monitored labor laws and regulations compliance to protect employers from litigations and employees from discrimination and harassment.
  • Managed complex benefits administration tasks, ensuring timely enrollment and accurate record-keeping for all employees.
  • Managed employee leaves of absence, ensuring compliance with applicable laws and maintaining clear communication channels between employees and management.
  • Facilitated the performance management process by providing ongoing feedback, administering evaluations, and coordinating professional development opportunities for employees.
  • Improved organizational culture by developing and executing various team-building initiatives and employee engagement activities.
  • Enhanced employee relations by implementing effective communication strategies and conflict resolution techniques.
  • Organized company-wide events designed to boost employee morale.
  • Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.
  • Collected and analyzed information to monitor compliance outcomes and identify and address trends of non-compliant behavior.

Retail Investment Specialist

T Rowe Price
09.2024 - 02.2025
  • Developed strong relationships with clients, ensuring trust and loyalty through consistent communication and personalized service.
  • Enhanced overall firm reputation by consistently demonstrating professionalism, expertise, and dedication to client success.
  • Utilized advanced analytical tools to assess potential investments, increasing accuracy in decision-making processes.
  • Collaborated with internal teams to develop innovative investment strategies, enhancing client portfolios and driving growth.
  • Negotiated favorable terms with external partners such as brokers or custodians, resulting in cost savings for the firm.
  • Contributed towards business development efforts by identifying prospective clients through networking events and referrals from existing customers.
  • Improved team productivity by implementing effective time-management strategies and prioritizing tasks according to urgency.

Human Resources Coordinator

Under Armour
12.2023 - 06.2024
  • Timely input of new teammates into all necessary systems to ensure appropriate access upon hire and accurate pay.
  • Partner with new teammates and hiring managers to obtain the necessary physical records.
  • Conduct audits to ensure consistency and accuracy; callout issues and/or errors and make suggestions as to how the system may be better used within the region.
  • Spearheaded all maintenance related inquiries.
  • Process all teammate changes into necessary systems and communicate changes to impacted vendors.
  • Own payroll input, including data export from the Time & Labor Management system, and communication with the payroll team to ensure accurate payments.
  • Take ownership of the personnel files by creating and updating with all appropriate documentation; conduct regular personnel file audits.
  • Process terminations in all appropriate systems; communicate final payment information to payroll vendors.
  • Provide support to the Regional HR Team in the areas of PTO Management, executing verifications of employment (VOE), and HR Communications.
  • Ensure processes are documented are up to date; communicate and audit to ensure proper execution.
  • Maintain Daily Audits with multiple systems.

Staffing Coordinator

Integrity Staffing Solutions
07.2017 - 02.2019
  • Handled daily operations and logistics of the branch managing employees, ensuring sales targets are met, offering training to staff and orientation to all teammates.
  • Made efforts to sustain a positive and influential reputation throughout the community.
  • Manage marketing operations and exposure of the office.
  • Processed all administration files ranging from onboarding material, payroll entry, revenue control, benefits and PTO.
  • Maintained balance of clients and employee relations.
  • Maintain HR compliance for both state and federal.
  • Recruiting and staffing placement retention.
  • Advised incentive programs, contract negotiations, reference checks and complete sales matrix goals.
  • Generated new business leads and sales for the advancement of the company.
  • Properly documented and followed all procedures to maintain a professional level of compliance.
  • Assist with all talent acquisitionist needs to ensure completion of all orders received.

Operations Manager

Premium Parking
07.2015 - 09.2018
  • Work in small and large groups.
  • Record and maintain all inventory.
  • Observe and record any possible risk management.
  • Handles revenue and accident claims.
  • Seek and create new business contracts.
  • Hiring new employees.
  • Payroll and Budgeting.
  • Talent Acquisitions.

Management Trainee Intern

Enterprise Holdings
01.2013 - 05.2015
  • Issue tickets and place customers in cars.
  • Perform callbacks for customer services.
  • Obtain sales matrix requirements.
  • Set up insurance policies for acquired customers.

Student Assistant Supervisor, Conference Services

Stevenson University
01.2011 - 05.2015
  • Constructed and manage setups and breakdowns for campus-wide events.
  • Provide for audio and visual needs before and during events.
  • Instructed and supervise training for new employees.
  • Provided customer service for all client problems.

Education

Bachelor of Science - Business Communication

STEVENSON UNIVERSITY
Stevenson, MD
05.2015

Skills

  • Leadership
  • Critical thinking and analysis
  • Conflict and Negotiation
  • Problem Solving
  • Communication
  • Interpersonal skills
  • Time Management
  • Website design
  • Microsoft programs
  • Proficient in [software]
  • Human resource management
  • Payroll coordination
  • New hire orientation
  • Background checks
  • Employment and labor laws

Certification

  • Life Insurance, State Of Maryland
  • Maryland Guard Card

Leadership Experience

  • Head of Communication, Male Initiative Leadership and Excellence Program, 2013-2015
  • Fundraiser Chairmen, Black Student Union Allure Models, 2013-2014
  • Member, Phi Beta Lambda, 2011-2015
  • Member, Service Corps, 2012-2014

Coursework

  • Conflict Resolution
  • Event Planning and Publicity
  • Principles of Public Relations
  • Journalism I, II
  • Public Relations Writing
  • Advertising Campaign
  • Professional Communication
  • Organizational Communication
  • Interpersonal Communication
  • Intercultural Communication
  • Small Group Communication
  • Principles of Marketing
  • New Media Communication
  • Principles of Management
  • Advanced Microsoft Office
  • Graphic Design
  • Introduction to Corporate Design
  • Digital Photography
  • Business Law
  • Business Writing
  • Business Management
  • Accounting I & II
  • Principle of Financial Management
  • Small Business Finance

Timeline

Human Resources Administrator

Levy Restaurants
02.2025 - Current

Retail Investment Specialist

T Rowe Price
09.2024 - 02.2025

Human Resources Coordinator

Under Armour
12.2023 - 06.2024

Staffing Coordinator

Integrity Staffing Solutions
07.2017 - 02.2019

Operations Manager

Premium Parking
07.2015 - 09.2018

Management Trainee Intern

Enterprise Holdings
01.2013 - 05.2015

Student Assistant Supervisor, Conference Services

Stevenson University
01.2011 - 05.2015

Bachelor of Science - Business Communication

STEVENSON UNIVERSITY

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