Donny Ott
Jacksonville
Summary
Highly-motivated with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
Work History
Owner/Operator Flooring Company
Cascade Flooring Solutions LLC
Jacksonville
09.2024 - Current
- Negotiated contracts with clients for products or services rendered by the company.
- Assisted with customer requests and answered questions to improve satisfaction.
- Worked effectively in team environments to make the workplace more productive.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Managed inventory and supplies to ensure materials were available when needed.
- Operated a variety of machinery and tools safely and efficiently.
Barista
Cerberus Coffee
Jacksonville
11.2023 - Current
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Ensured all equipment was maintained in proper working order according to manufacturer's instructions.
- Trained new baristas on company policies and procedures regarding food handling safety standards.
- Adhered to health department regulations concerning sanitation standards.
- Developed and maintained relationships with regular customers, recognizing preferences and anticipating needs.
- Placed orders with suppliers for delivery of products required for daily operations.
Flooring Installer
Tryner Floorinb
Antioch
10.2015 - 11.2023
- Organized supplies into appropriate containers prior to beginning projects.
- Maintained clean work areas throughout project duration.
- Provided advice on which type of flooring would best suit customer's needs.
- Resolved customer complaints related to flooring installations promptly.
- Communicated effectively with clients regarding progress updates and potential issues.
- Performed minor repairs to existing floors before installation process began.
- Demonstrated excellent problem-solving skills when unexpected issues arose during job sites.
Education
GED -
Rogue Community College
Grants Pass, OR05-2025
Skills
- Customer service
- Project management
- Inventory management
- Request negotiation
- Effective communication
- Time management
- Problem solving
- Hiring and staffing
Timeline
Owner/Operator Flooring Company
Cascade Flooring Solutions LLC
09.2024 - Current
Barista
Cerberus Coffee
11.2023 - Current
Flooring Installer
Tryner Floorinb
10.2015 - 11.2023
GED -
Rogue Community College