Donovan Ashcraft
Oklahoma City
Summary
- Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
- Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
8
8
years of professional experience
Work History
Assembly Line Production Worker
International Environmental (IEC - HVAC)
5000 SW Seventh St Oklahoma City, OK 73128
03.2024 - Current
- Performed quality checks on products to ensure they met company standards.
- Organized production line equipment and materials for assembly tasks.
- Assembled components according to established procedures and safety protocols.
- Followed detailed instructions on blueprints and schematics during assembly processes.
- Cleaned tools, equipment, and workstations as needed throughout shift.
Logistics Agent
Costco Corporate Call Center
03.2023 - 02.2024
- Tracked orders and notified customers of status or potential delays.
- Monitored inbound and outbound freight operations to establish timely delivery of packages.
- Generated documentation and information required for customer shipments.
- Conducted investigations to resolve issues related to logistics and cargo movements.
- Registered vendors and customers on database to maintain updated roster.
Security Officer
Marksman Security
12.2022 - 02.2023
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Reported suspicious activities and persons to law enforcement.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
- Monitored CCTV cameras and alarm systems for security breaches.
Sales Associate
Target
08.2022 - 12.2022
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
- Increased sales by offering advice on purchases and promoting additional products.
- Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
- Completed orders and organized product deliveries to meet customer timetables.
- Tracked stock using company inventory management software.
- Applied security and loss prevention training toward recognizing risks and reducing store theft.
- Solved customer challenges by offering relevant products and services.
- Actively tracked and reported all major vulnerabilities to ensure the company remained compliant
- Handled customer inquiries, answered questions, and resolved problems in a timely manner
- Reduced average call duration by [5]%
- Created a team culture of exceeding customer expectations, exceeding all company performance goals and standards
Panel Installer
Johnson Controls
10.2021 - 08.2022
- Used established assembly instructions to complete jobs quickly, accurately and with zero errors.
- Assembled components with minimal supervision, exceeding expected project milestones.
- Boxed, labeled and transported items to support assembly operations.
- Assisted quality assurance by inspecting items and removing defective parts.
- Built / Installed Electric Heaters into A/C units.
- Removed rough spots to enhance parts alignment and improve finishes.
- Ordered parts before running out in order to maintain production daily goals on assembly line.
- Worked well in a team setting, providing support and guidance.
AFE Packer
Amazon
02.2020 - 10.2021
- Protected materials for transport by correctly packaging products in boxes.
- Performed required housekeeping to keep work areas clean such as sweeping floors, putting trash in trash containers and picking up product from floor.
- Monitored outgoing packages for proper labels and accurate address information.
- Place the correct order numbers with each box in order to ensure that our customers have a great experience.
- Work in a fast pace environment while practicing our safety policies
- Being a Fast learner helped me acheive, the ability to be cross trained in multiple areas so i could help my team
Reel Builder/ Pipe
Dura-Line
12.2018 - 02.2020
- Improved equipment maintenance and safety standards by [5]%, which resulted in a [10]% reduction in maintenance costs
- Using a Forklift I drove around the yard to move an organize different size reels 50"-130"
- Assembled the correct size steel/wooden reels that were on my daily paperwork list
- Completed tasks on time to meet quality and safety standards.
- Trained new assembly personnel on proper use of equipment.
- Monitored inventory, keeping necessary supplies on hand.
- Troubleshot and resolved mechanical issues that occurred during assembly.
DSD Receiver
Walmart
09.2017 - 12.2018
- Tracked product for DSD vendors to verify invoices.
- Processed reclaims and returns to vendors and warehouse for credit.
- Provided fast, friendly, and accurate customer service to create positive shopping experience.
- Communicated operational inconsistencies of store or vendors to manager for resolution.
- Walkie Stacker certified
- Forklift certified
- Electric Jack certified
- Handled the stores mail through Fedex and UPS
- End of the day paperwork I executed in a timely manner
- Before leaving work made sure the back room was clean
- Stocked the stores wine
Education
Business Studies - Accounting
St Kieran’s College
Kilkenny, Ireland, Europe 06.2015
Skills
- Inventory Control Procedures
- Retail Accounts
- Time Management
- Teamwork and Collaboration
- Expert Assembler
- Law Enforcement Collaboration
- Asset Securing
- Screening Wands
- Data Logging
- Cargo and Freight
- US Driver's License
- Mathematical Calculations
- Packing and Scanning
- Shipping and Receiving
- Certified Forklift Driver
- Safety Monitoring and Management
- Critical Thinking
- Logistics Support
- Quality Control Analysis
- Handling Materials
Timeline
Assembly Line Production Worker
International Environmental (IEC - HVAC)
03.2024 - Current
Logistics Agent
Costco Corporate Call Center
03.2023 - 02.2024
Security Officer
Marksman Security
12.2022 - 02.2023
Sales Associate
Target
08.2022 - 12.2022
Panel Installer
Johnson Controls
10.2021 - 08.2022
AFE Packer
Amazon
02.2020 - 10.2021
Reel Builder/ Pipe
Dura-Line
12.2018 - 02.2020
DSD Receiver
Walmart
09.2017 - 12.2018
Business Studies - Accounting
St Kieran’s College