Summary
Overview
Work History
Education
Skills
Timeline
Generic

Donovan Bigelow

Ulster Park,NY

Summary

Professional with experience helping individuals with self-care and day-to-day tasks. Passionate about improving the well-being of others and providing compassionate treatment. Organized and dependable candidate successful at managing multiple priorities with a positive attitude.

Overview

11
11
years of professional experience

Work History

Direct Support Professional

ARC Of Dutchess
03.2020 - 12.2020
  • Monitored and assisted individuals with intellectual and developmental disabilities.
  • Monitored individuals' overall health and well-being and noted significant changes.
  • Assisted disabled individuals to support their independence and well-being.
  • Cooked meals and assisted individuals with eating tasks to support healthy nutrition.
  • Transported individuals to medical and dental appointments to provide support.
  • Supported daily hygiene needs of individuals by assisting with bathing, dressing, dental care, and personal grooming.
  • Laundered items, changed sheets, and made beds to keep individuals' bedroom clean.

Sales Associate

Piercing Pagoda
10.2016 - 07.2018
  • Responsibilities included being on time to open the store, closing the store as well, keeping a clean environment for customers, piercing ears, reaching daily sales goals and providing customer satisfaction
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Managed returns, exchanges and refunds in accordance with store policy.

Daycare Worker

Rainbow Express
03.2010 - 09.2010
  • Encouraged good behaviors using positive reinforcement methods.
  • Distributed food, napkins, and beverages in preparation for snack time.
  • Developed age-appropriate activities and crafts to engage children.
  • Applied positive behavior management techniques to enhance social interactions and emotional development.
  • Monitored children's activities to verify safety and wellbeing.
  • Provided support and guidance to children in conflict resolution.
  • Encouraged children's emotional and social development.
  • Prepared group activities to enhance socialization, communication and problem-solving skills for children.

Education

Associates Degree - Human Services

Dutchess Community College
Poughkeepsie, NY

Diploma -

Schenectady High School
2012

Skills

  • Behavioral Management
  • Early Childhood Development
  • Care Planning
  • Childcare
  • Group Leadership
  • Customer Service
  • Teamwork and Collaboration
  • Problem-Solving

Timeline

Direct Support Professional

ARC Of Dutchess
03.2020 - 12.2020

Sales Associate

Piercing Pagoda
10.2016 - 07.2018

Daycare Worker

Rainbow Express
03.2010 - 09.2010

Associates Degree - Human Services

Dutchess Community College

Diploma -

Schenectady High School

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Donovan Bigelow