Summary
Overview
Work History
Education
Skills
Certification
Timeline
Manager
Donovan Deming

Donovan Deming

Seattle,WA

Summary

Experienced Scrum Master with proven track record of successfully leading teams in developing high-quality solutions on time and within budget. Skilled in multiple Agile methodologies, stakeholder management and sprint planning. Highly organized in managing complex projects with multiple deadlines. Well-versed in building positive relationships with customers and other stakeholders. Strong requirements gathering, scope development and inventory coordination abilities. Skilled at overseeing complex, high-value technical projects with excellent planning competencies.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Administrative Operations and Experience Coordinator

Goldman Sachs
09.2021 - Current
  • Worked closely and listened to team members' feedback to identify issues and resolve conflicts.
  • Established and enforced project timelines and deadlines.
  • Coached coworker after building transfer to get through roadblocks and empowered them to utilize resources being made available.
  • Increased production completion time by 67% after creating digital form to reduce number of emails when specifying production needs. Increasing data information by 40% too.
  • Organized patient records and database to facilitate information storage and retrieval.
  • Updated customers and senior leaders on progress and roadblocks.

Sales Specialist

Credence Innovations, Inc
05.2021 - 09.2021
  • Led team training sessions on best practices for sales and daily operations improvement
  • Expanded divisions sales numbers 53% by orchestrating daily scrums with teams to target roadblocks and couch.
  • Coached teams in Agile practices and provided necessary training to create positive mindset to Agile methodologies.
  • Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
  • Created and implemented sales strategies to successfully meet company targets.
  • Partnered with marketing teams to provide insight about development of product pitches, boosting sales projections 47%.

Manager of Strategic Planning

One Stop Solutions
07.2020 - 01.2021
  • Elevated sales production by 30% after identifying process tweaks which landed new contract to open another warehouse
  • Evangelized Agile as strategic asset of culture and business value.
  • Proactively identified and found ways to resolve issues to prevent distractions and keep projects on track.
  • Drove Scrum team progress to overcome obstacles and realize success throughout life of each sprint.
  • Led trials for new business initiatives and pilot programs for air filtration systems for warehouses and office capabilities in response to COVID-19
  • Collaborated with department heads to remove roadblocks and facilitated communication across all stakeholders
  • Conceptualized best practices for operations for new warehouse opening.
  • Assessed and forecasted brand sales projections.
  • Negotiated and managed project budgets to meet goals.
  • Created new methodologies to improve planning process and results.

General Manager

KMAC Enterprises
02.2019 - 07.2020
  • Improved staff productivity by updating floor plans based on sales projections to put right staff in right spots
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Ranked 3rd in district for all around numbers including service speed, customer satisfaction, promotions, and food quality with involvement of scrum framework in form of sprints
  • Selected to help with new store opening due to consistent productivity and training skills
  • Ensured cash-on-hand by auditing registers and organizing daily bank runs.
  • Analyzed market trends and competitor activities to create competitive advantages.
  • Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.

Assistant Manager

Empire Finance
11.2018 - 02.2019
  • Administered lending activities for consumer loan operations by performing customer outreach and managing full loan life cycle
  • Conducted customer quality interviews and audited client documents for accuracy
  • Improved district ranking to 5th from 21st for overall productivity and keeping accounts current.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Increased employee performance and job satisfaction to strengthen retention and engagement.

Education

Bachelor of Science - Cloud Computing

Western Governors University
Salt Lake City, UT

Skills

  • Scrum
  • Sprint Planning
  • Strategic Planning
  • Servant Leadership
  • Continuous Improvement
  • Resource Management
  • Customer Service
  • Web Development Technologies
  • Patient Scheduling
  • Meeting Participation
  • Customer Interaction
  • Agile Best Practices

Certification

Certified scrum master (CSM)

Timeline

Administrative Operations and Experience Coordinator

Goldman Sachs
09.2021 - Current

Sales Specialist

Credence Innovations, Inc
05.2021 - 09.2021

Manager of Strategic Planning

One Stop Solutions
07.2020 - 01.2021

General Manager

KMAC Enterprises
02.2019 - 07.2020

Assistant Manager

Empire Finance
11.2018 - 02.2019

Bachelor of Science - Cloud Computing

Western Governors University

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Donovan Deming