Summary
Work History
Education
Skills
Timeline
Generic

Donovan Demps

Eustis,FL

Summary

Worked physical labor for 3 years and customer service/retail for 2

Work History

Back Room Coordinator

Home Goods Warehouse
New Rochelle, NY
11.2022 - 01.2023
  • Supervised processing of orders, order tracking and delivery of goods
  • Managed back-office sales team through coaching and sales technique training.
  • Performed database management and analysis of business functions and processes.
  • Maintained inventory for back-office supplies, computers and work-stations.
  • Analyzed trends and reported on areas of improvement or change.
  • Assisted in employee training, focusing on safety procedures and effective backroom operations techniques.
  • Established a system for tracking damaged goods, minimizing losses due to unsellable merchandise.
  • Safeguarded company assets by adhering to loss prevention policies when handling high-value or sensitive products in the backroom area.
  • Optimized space utilization within the backroom for increased efficiency and ease of access to products.
  • Reduced merchandise shrinkage through diligent monitoring of backroom security measures.
  • Conducted regular audits of backroom inventory, identifying discrepancies and addressing them promptly.
  • Collaborated with store managers to develop strategies for reducing out-of-stock situations and improving overall stock availability.
  • Organized seasonal merchandise transitions, effectively managing the flow of new products into the store''s inventory while phasing out older items.
  • Contributed to store-wide initiatives by providing input on backroom operations and working closely with cross-functional teams to achieve common goals.
  • Communicated with vendors regarding delivery schedules, shipment discrepancies, and other relevant issues affecting inventory management processes.
  • Prioritized tasks efficiently during peak times to maintain smooth operations within the backroom environment while meeting store demands.
  • Received incoming merchandise and stored in correct stock locations.

Education

Eustis High School
Eustis, FL

Skills

  • Shipping and receiving
  • Sales floor support
  • Warehouse Operations
  • Pallet Jack Operation
  • Stock Rotation
  • Delivery Management
  • Customer Service
  • Receiving experience
  • Loading and unloading
  • Order Picking
  • Stock organization
  • Product Sorting
  • Heavy Lifting
  • Product Labeling
  • Stock replenishment
  • Merchandise pick-up procedures
  • Shipment Preparation
  • Online ordering knowledge
  • Product Merchandising
  • Shipment Processing
  • Return processing expertise
  • Positive Attitude
  • Attention to Detail
  • Critical Thinking
  • Team Management

Timeline

Back Room Coordinator

Home Goods Warehouse
11.2022 - 01.2023

Eustis High School
Donovan Demps