Summary
Overview
Work History
Education
Skills
References
Certification
Timeline
Generic

Donovan Douglas

Westminster,CO

Summary

Motivated professional with several years of experience planning and problem solving. Communicative team leader possessing outstanding time management and documentation abilities. Polished in overseeing employee performance and guiding and motivating new talent.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Assistant Manager

Bonefish Grill
Westminster, CO
04.2023 - Current
  • Ensured compliance with safety regulations and company policies.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.

Supervisor

Dulan & Co
Colorado Springs, CO
11.2021 - 03.2023
  • Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
  • Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
  • Tracked progress on projects and provided timely feedback to staff members.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction.
  • Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
  • Performed monthly inventory checks to ensure sufficient stock levels for all products.
  • Monitored employee productivity levels on a regular basis to identify areas of improvement.

Assistant General Manager

Dominos Pizza Inc.
Colorado Springs, CO
11.2020 - 02.2022
  • Managed daily operations of the store, including scheduling and supervising staff.
  • Ensured that customer service standards were met or exceeded at all times.
  • Provided training, guidance, and support to staff members on proper procedures and policies.
  • Maintained accurate records of employee attendance, payroll information, sales figures.
  • Prepared weekly schedules for staff members based on their availability.
  • Assisted in the recruitment process by conducting interviews with prospective candidates.
  • Motivated and led team members to work together to achieve targets.
  • Managed store cash intake with high accuracy and prepared daily bank deposits.
  • Placed new inventory orders and oversaw correct restocking procedures to maintain operational output.

Education

Personal Trainer

International Sports Science Association
Online
12-2024

Skills

  • Recruiting and interviewing
  • Employee Performance Evaluations
  • Task Delegation
  • Product and service knowledge
  • Compliance understanding

References

References available upon request.

Certification

  • CPR Certified

Timeline

Assistant Manager

Bonefish Grill
04.2023 - Current

Supervisor

Dulan & Co
11.2021 - 03.2023

Assistant General Manager

Dominos Pizza Inc.
11.2020 - 02.2022

Personal Trainer

International Sports Science Association

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Donovan Douglas