Donovan Graham
Carson,CA
Summary
Diligent Student Worker polished in balancing schoolwork while studying Automotive Technology. Dynamic and self-directed individual possessing outstanding problem-solving and planning abilities. Committed to gaining real-world experience and working collaboratively with other technicians and Vocational Tech's.
Overview
10
10
years of professional experience
Work History
Student Worker
Long Beach City College
Long Beach, California
09.2025 - Current
- Diagnosed vehicle issues using advanced diagnostic tools and software.
- Performed routine maintenance tasks such as oil changes and tire rotations.
- Ensured cleanliness and organization of workshop environment to support efficient operations.
- Operated a variety of shop equipment safely and efficiently.
- Documented repairs, labor, and parts used to maintain accurate records for service accountability.
- Examined vehicles to determine extent of damage or malfunctions.
- Evaluated work orders and collaborated with supervisors to clarify project requirements.
Security Guard
Prestige International Security Inc
Playa Vista, CA
03.2024 - 07.2025
- Conducted routine patrols, identifying and addressing potential security risks to maintain a safe environment.
- Responded promptly to incidents, assessing situations to mitigate security risks effectively.
- Used initiative and independent judgment within established guidelines to respond appropriately to security situations.
- Inspected and adjusted security systems, equipment, and machinery, enhancing coverage of parking lots and building perimeters.
- Applied effective communication and interpersonal skills when interacting with all levels of personnel and the general public.
Security Guard
Allied Universal
Los Angeles, California
11.2020 - 05.2024
- Monitored premises to ensure safety and security of personnel and property.
- Conducted routine patrols to proactively identify and mitigate potential security risks.
- Utilized surveillance systems to monitor premises and promptly report suspicious behavior.
- Investigated disturbances, theft, vandalism, accidents, medical emergencies, and fires on site.
- Conducted daily security checks of the premises, equipment, and vehicles.
- Assisted in developing and implementing security policies and procedures to enhance overall safety.
Customer Service Associate
Best Buy Co Inc
Hawthorne, California
09.2016 - 07.2020
- Improved customer satisfaction ratings by addressing issues and fostering timely resolution.
- Managed customer relations through daily communication and interaction to enhance customer experience.
- Delivered outstanding service, fostering relationships to encourage future business opportunities.
- Informed customers about special promotions and provided detailed information for various products.
- Processed transactions accurately using point-of-sale systems.
- Documented customer interactions using software to track requests, detail problems, and record solutions.
Education
Associate of Science - Automotive Technology
Long Beach City College
Long Beach, CA06-2027
High School Diploma - STEM Academy
Centinela Valley Independent Studies School
Lawndale, CA01-2016
Skills
- Changing oil
- Tire services
- Brake systems understanding
- Preventive maintenance services
- Fuel systems
- Drivability issues
- Alignments experience
- Equipment inspection
- Safety procedures
- MS office
- Team collaboration
- Self-motivation and keen observation
- Report writing and documentation management
- English fluency and communication skills
- Drivability issues
Timeline
Student Worker
Long Beach City College
09.2025 - Current
Security Guard
Prestige International Security Inc
03.2024 - 07.2025
Security Guard
Allied Universal
11.2020 - 05.2024
Customer Service Associate
Best Buy Co Inc
09.2016 - 07.2020
Associate of Science - Automotive Technology
Long Beach City College
High School Diploma - STEM Academy
Centinela Valley Independent Studies School