Donovan Gutierrez
Clovis,NM
Summary
Customer-focused Retail Associate with experience in enhancing shopping experiences and driving loyalty. Demonstrates strong time management and team collaboration skills, consistently meeting deadlines while delivering tailored service. Committed to improving customer satisfaction through in-depth product knowledge and effective inquiry handling.
Overview
2
2
years of professional experience
Work History
Walmart Associate
Walmart
Clovis, New Mexico
08.2024 - Current
- Processed online orders and handled timely fulfillment for customer satisfaction.
- Welcomed customers and delivered quality customer service.
- Resolved customer questions and concerns through chat and email support.
- Shared product availability and delivery options with customers clearly.
- Handled refunds, returns, and exchanges efficiently.
- Supported item selection based on customer preferences.
- Restocked shelves with merchandise and organized product placement for clear visibility.
- Designed personalized shopping experiences for customers, fostering engagement and loyalty.
Laborer
JC Enterprises
Clovis, New Mexico
04.2024 - 07.2024
- Operated hand tools and machinery to facilitate construction operations.
- Executed diverse physical labor tasks to support project progress.
- Assisted with loading and unloading materials at various project locations.
- Inspected materials for quality assurance before utilization in projects.
- Lifted objects up to 50 pounds without assistance when necessary.
- Collaborated with skilled tradespeople to execute specialized tasks.
- Replaced and repaired sheetrock, finished walls, and added paint and texture to walls
- Repaired and replaced garage doors along with general maintenance
- Managed time well to complete assigned tasks on schedule and meet deadlines.
- Used machinery like scissor lifts and handheld tools
Education
GED -
Clovis Community College
Clovis, NM06-2023
Skills
- remodeling
- tilework
- sheetrock/finishing
- adaptable
- Time management
- hardwoodflooring
- Problem solving
- Organizational skills
- Teamwork
- Task prioritization
Timeline
Walmart Associate
Walmart
08.2024 - Current
Laborer
JC Enterprises
04.2024 - 07.2024
GED -
Clovis Community College