I am a current member of the fraternity Delta Sigma Phi, where I receive many opportunities to learn, grow as a person, and meet new people
Donovan Lavery
Erie
Summary
Dependable cook and server successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, kitchen staff, waitstaff and management.
Overview
6
6
years of professional experience
Work History
Server/Cook
5Iron Golf
09.2024 - Current
- Explained menu items and suggested appropriate options for food allergy concerns.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Served corporate parties, prepping them beforehand to ensure a smooth experience for patrons.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Communicated closely with servers to fully understand special orders for customers.
Pantry Cook
Lucero
07.2025 - 02.2026
- Stocked supplies to maintain sufficient levels of food products at pantry station.
- Prepared food on flat top, fryer, salads and desserts for restaurant guests.
- Constructed pantry station daily to serve three hours prior to dinner service.
- Cleaned and sanitized station at end of shift.
Server/cook
Lavery Brewing Company
05.2023 - 01.2026
- Provided excellent customer service to ensure satisfaction.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Checked food before serving it to customers.
- Cultivated warm relationships with regular customers.
- Prepared food items in compliance with recipes and portioning control guidelines.
Resident Assistant
Foundation for Free Enterprise Education
06.2024 - 08.2024
- Assisted residents in preparing for activity and social programs.
- Responded to room transfers, incident reports, and maintenance requests.
- Organized and hosted social and educational events for residents to foster meaningful connections and community spirit.
- Attended, participated, and contributed to monthly staff meetings addressing resident needs.
Barista
Starbucks
08.2021 - 10.2022
- As a team member at Starbucks, I was in charge of leading the closing shift and getting all of my other coworkers out on time
- With good leadership, and an adaptive mindset I handled any issues that had arisen, while still finishing my tasks before close every night.
Food Prep/Server
YMCA
04.2021 - 09.2021
- Made anywhere between 60-100 prepared meals a week during the summer for children in the summer lunch program
- Served the meals every Monday, Wednesday, and Friday, and was my own leader during my shifts.
Cashier and Customer Service
Wegmans
08.2020 - 04.2021
- As a cashier, I had to work quickly while still offering strong customer service
- I had also received 'Most Improved Cashier' award.
Education
MBA - Business Administration
Gannon University
Erie05.2027
Skills
- Excellent communication
- Organizational skills
- Active listening
- Team management
- Decision-making
- Customer service
- Analytical and critical thinking
- Microsoft Word
- Training & Development
Interests
Awards
- Most improved award water polo 2023
- Most improved award water polo 2021
- Most improved cashier award Wegmans 2021
Timeline
Pantry Cook
Lucero
07.2025 - 02.2026
Server/Cook
5Iron Golf
09.2024 - Current
Resident Assistant
Foundation for Free Enterprise Education
06.2024 - 08.2024
Server/cook
Lavery Brewing Company
05.2023 - 01.2026
Barista
Starbucks
08.2021 - 10.2022
Food Prep/Server
YMCA
04.2021 - 09.2021
Cashier and Customer Service
Wegmans
08.2020 - 04.2021
MBA - Business Administration
Gannon University