Donovan Lewis

• Manages processes and activities to support organizational communications, including correspondence, preparation, distribution, suspense tracking, and workflow management.

• Performs executive administrative support for general officers and senior enlisted leaders with calendar management, travel, itineraries, lodging, meeting support, personnel rosters, orders, in out processing and manpower authorization between unit assignments.

• Upheld quality control policies and procedures to increase customer satisfaction.

• Participated in ongoing proprietary product trainings and certifications to become more of an asset and advance my knowledge in problem solving, CRM software, and customer service.

• Compiled data for reports using various computer programs including Microsoft Word, Excel, and PowerPoint.
• Prepared correspondence such as letters, memos, emails, and other forms of communication.
• Supported the Commanding Officer in planning conferences, meetings, ceremonies, briefings and debriefings and other special events as required.
• Created spreadsheets and databases in order to track data related to operations or personnel matters.
• Updated organizational charts reflecting current personnel assignments.
• Assisted with onboarding process for new hires by providing necessary paperwork and orientation materials.
• Conducted research projects on topics related to operations within the command.
• Maintained and updated daily event logs and entry authority lists.
• Reviewed emergency action messages, extracted relevant information from emergency orders and sent instructions to guide forces.
• Managed communications between personnel for continual connections during missions.
• Collaborated with external agencies to coordinate traffic movement and resource deployment.
• Employed equipment to control missile launches.
• Inputted data into automated systems such as Defense Travel System or Joint Personnel Adjudication System.

• Worked effectively as part of an interdisciplinary team to provide effective and efficient recreation therapy services to the assigned patient groups, ranging from mental health to geriatrics and extended care.
• Participates in team conferences, rounds, discharge planning meetings, specialty clinics, and other assigned meetings.
• Independently assembles pre-evaluation data, interprets medical record information, reviews therapy prescriptions, and conducts cognitive, sensory, social, affective, physical, and leisure evaluations of the patient in order to develop and implement a comprehensive treatment plan.
• Promoted an environment that fosters independence, creativity, and expression among clients.
• Collaborate and motivate a diverse group of individuals, ranging from veterans, staff, volunteer service organizations, business, and civic groups, into working as a comprehensive unit to benefit patient care through activities and community outreach programs, such as the Annual Veterans Retreat.
• Developed and organized, along with a collective of services with CAVHCS, the revitalization of Building 120 Patio to create an interactive space for veterans, employees, and their families.
• Serves on various committees to support upcoming events within the organization.
• Planned therapeutic and recreation activities aligned with abilities, interests and therapy objectives.
• Implemented counseling techniques and interventions to aid patients in recuperating and improving social, cognitive, emotional and physical activities of daily life.
• Organized and scheduled exercise programs and recreational activities to facilitate physical and emotional health of participants.
• Coordinated care with patients' family members and caregivers while communicating short and long-range goals.
• Created documentation of patient treatment plans, change in treatment, progress and outcome evaluations to facilitate recordkeeping objectives.
• Devised personalized treatment plans, communicated with referring physicians and provided referrals based on patient evaluations.
• Independently interprets provider referrals and consults and applies health and safety regulations to minimize and mitigate risks in the provision of patient care and the environment of care.
• Plan, establish, and implement policies, creating Standard of Operation procedures to accommodate the changes with the pandemic and the new veteran population.