Donovan Mattson
Hastings,MN
Summary
Dynamic Security Assistant Supervisor at Treasure Island Resort and Casino, recognized for enhancing public safety through effective incident response and threat management. Proven ability to foster strong relationships and deliver exceptional customer service while leading training initiatives. CPR certified and known for dependability, ensuring compliance and improving security protocols across the facility.
Professional with solid background in security operations, known for high standards and achieving results. Skilled in threat assessment, surveillance, and emergency response, ensuring safety and security in dynamic environments. Strong team collaborator, adaptable to changing needs, and consistently reliable in critical situations.
Security professional with strong background in maintaining safety and security across various environments. Successfully supported security teams in enforcing protocols and mitigating risks. Reliable team player who adapts to changing needs and ensures thorough communication. Proficient in access control and emergency response.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Security Assistant Supervisor
Treasure Island Resort and Casino
01.2019 - Current
- Maintained detailed records of daily activities, incidents, and other relevant information for accurate reporting and analysis.
- Responded quickly to alarms or calls for assistance, assessing situations accurately and taking appropriate action as needed to ensure public safety.
- Provided exceptional customer service by promptly addressing visitor inquiries while maintaining a secure environment.
- Developed strong relationships with building tenants to encourage open lines of communication regarding potential security concerns.
- Supported event planning teams by providing insights on optimal crowd control strategies, minimizing risks associated with large gatherings.
- Streamlined communication between security team members, resulting in improved coordination during critical incidents.
- Collaborated with law enforcement agencies to share information and improve overall security efforts.
- Trained new hires on company-specific security procedures, ensuring consistency and effectiveness across all team members.
- Ensured compliance with local regulations governing private security operations through meticulous record-keeping and regular audits.
- Patrolled assigned areas regularly to detect and deter any suspicious activity or unauthorized personnel on the premises.
- Reduced risk of security breaches by conducting regular audits and assessments of security protocols.
- Ensured safe environment for staff and visitors, checking IDs and managing access control systems.
- Increased staff awareness on security protocols, leading training sessions on best practices.
- Maintained accurate logs of all security incidents to assist in future investigations.
- Facilitated communication between different departments to address security concerns swiftly.
- Delivered detailed reports on security breaches, contributing to development of stronger defense strategies.
- Improved team efficiency by organizing shift schedules and ensuring all areas were adequately covered.
- Improved facility security by conducting regular patrols around premises.
- Responded to alarms and emergencies, taking immediate action to mitigate risks.
- Collaborated with law enforcement during investigations, providing crucial information from security footage.
- Examined doors, windows and gates to verify security.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Investigated suspicious activities and persons to maintain security of premises.
- Conducted training sessions for new security personnel to facilitate compliance with security protocols.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
- Responded quickly to emergency situations to assess and deflect issues.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Education
No Degree - Psychology
American Military University
High School Diploma -
Hastings High School
HastingsSkills
- Emergency preparedness
- Physical security
- Report generation
- Threat management
- Threat assessment
- Investigation techniques
- Incident response
- Crime prevention
- Perimeter checks
- Alarm response
- Parking enforcement
- Patrol procedures
- CPR certified
- Honest and dependable
- Active listening
- Customer service
- Team leadership
Certification
Use of Force instructor.
BLS certified.
Use of Force instructor, BLS certified, CPR certified.
I am relied on as a trainer for the entire Security department not only for Use OF Force but many other trainings.
Timeline
Security Assistant Supervisor
Treasure Island Resort and Casino
01.2019 - Current
No Degree - Psychology
American Military University
High School Diploma -
Hastings High School
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