Donovan McGinnis
Tucson,AZ
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Service Delivery Associate
HieQ Logistics
01.2022 - 06.2024
- Managed client relationships to ensure satisfaction and consistent communication, resulting in long-term business partnerships.
- Updated clients about the status of their projects regularly through effective communication channels such as email or phone calls, establishing trust in the process.
- Developed new strategies for optimizing resource allocation and reducing costs, increasing overall efficiency.
- Improved service delivery by streamlining processes and implementing efficient workflows.
- Mentored junior associates in best practices for effective service delivery management.
Team Member
Target Distribution Center
10.2020 - 12.2022
- Managed inventory control for optimal stock levels, reducing waste and improving order fulfillment rates.
- Coordinated with suppliers to ensure timely delivery of goods, maintaining strong relationships and minimizing delays.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Trained new team members on best practices in logistics operations, fostering a supportive work culture that prioritized teamwork and collaboration.
- Facilitated open communication between team members and management, fostering a transparent work environment that promoted accountability and trust.
Office Administrator/Sales
Engel & Volkers
09.2019 - 09.2020
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Increased customer satisfaction through professional handling of inquiries and prompt resolution of issues.
- Demonstrated exceptional multitasking abilities while juggling diverse responsibilities, including reception duties and ad-hoc administrative tasks.
Assistant Manager
QuikTrip
07.2017 - 08.2019
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Education
Associate of Applied Science - Radiologic Technology
Pima Community College
Tucson, AZ05.2026
High School Diploma -
Flowing Wells High School
Tucson, AZ05.2017
Skills
- Escalation Handling
- Incident Management
- Customer Satisfaction
- Logistics Coordination
- Process Analysis
- Analytical Thinking
- Work Ethic and Integrity
- Patience and Empathy
- Organizational abilities
- Professionalism and Courtesy
- Deadline Adherence
- Punctual and Reliable
- Time management skills
- Microsoft Excel
References
- Daniel Partida, HieQ logistics-Manager- (520) 704-3780
- Aaron Valfree, HieQ logistics- Co-worker -(520) 904-7261
- Zachary Graves, Target -Manager -(520) 237-8244
- Monika O'Neil, Target- Co-worker (520) 390-6139
- Omari Hodge, Church Group Member (864) 992-8579
- Mark Bertram, Church Group Leader (520) 591-0473
Reading, Traveling, Sports/exercise, Photography
Reading is my gateway to adventure, knowledge, and empathy. It allows me to explore different worlds and cultures from the comfort of my home. Traveling allows me to immerse myself in diverse cultures, meet fascinating people, and savor unique cuisines. Each journey teaches me something new about the world and myself, fostering personal growth and a deeper understanding of different ways of life. Sports are a fundamental passion of mine because they bring a sense of vitality and community into my life. Engaging in sports keeps me physically fit and mentally sharp, providing a fantastic way to relieve stress and boost my mood. Photography is a profound passion of mine because it enables me to capture and preserve the beauty of fleeting moments.
Timeline
Service Delivery Associate
HieQ Logistics
01.2022 - 06.2024
Team Member
Target Distribution Center
10.2020 - 12.2022
Office Administrator/Sales
Engel & Volkers
09.2019 - 09.2020
Assistant Manager
QuikTrip
07.2017 - 08.2019
Associate of Applied Science - Radiologic Technology
Pima Community College
High School Diploma -
Flowing Wells High School
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