Donovan Mickens
Houston,TX
Summary
Dedicated and dependable professional with experience in manufacturing, warehouse operations, production assembly, and customer service. Proven ability to work effectively in fast-paced environments while maintaining accuracy, quality, safety, and productivity standards. Experienced in operating equipment, assembling products according to specifications, managing inventory, processing shipments, and supporting customers in high-volume settings. Recognized for strong communication, adaptability, problem-solving, teamwork, and a consistent commitment to getting the job done efficiently and correctly.
Overview
6
6
years of professional experience
Work History
Lead Assembler/Production Supervisor
AS-Schneider
02.2022 - Current
- Operate greasing equipment to properly lubricate components, sub-assemblies, and finished assemblies.
- Rotate between multiple production stations based on operational and team requirements.
- Perform detailed quality inspections to ensure products meet established specifications and standards
- Assemble complex components by carefully interpreting project specifications, instructions, drawings, and diagrams.
- Maintain consistent production speed while meeting demanding productivity and quality goals.
- Follow established performance, quality, and efficiency procedures to support overall production objectives.
- Use hand and power tools safely and effectively during assembly operations.
- Monitor material levels, count supplies, and restock components to prevent production delays.
- Maintain a clean, organized, and efficient workstation by properly storing tools, equipment, parts, and documentation.
- Read and interpret tape measurements, technical drawings, diagrams, and product specifications.
- Prepare completed products for shipment by accurately packing, labeling, and stacking boxes.
Warehouse Associate
Amazon
11.2024 - 01.2026
- Processed, sorted, scanned, and organized customer orders and packages in a fast-paced fulfillment environment.
- Used RF scanners and handheld scanning devices to accurately track inventory, locate products, and process customer orders.
- Operated pallet jacks to safely transport inventory, pallets, and merchandise throughout warehouse areas.
- Picked, packed, labeled, and prepared merchandise for shipment while maintaining accuracy and productivity standards.
- Loaded and unloaded shipments while organizing inventory to maintain an efficient warehouse workflow.
- Verified product information, quantities, and order details using RF scanning technology and warehouse systems.
- Inspected products and packages for accuracy, quality, and potential damage before shipment.
- Maintained a clean, organized, and safe work area while following established warehouse safety procedures.
- Worked closely with team members to meet daily production, fulfillment, and shipping goals.
- Adapted to changing workloads, priorities, and assignments while maintaining consistent productivity.
- Demonstrated strong attention to detail, reliability, physical stamina, and the ability to perform effectively in a high-volume warehouse environment.
Order Selector
Performance Foodservice
06.2022 - 10.2023
- Selected and prepared customer orders accurately and efficiently in a fast-paced food distribution warehouse.
- Used RF scanners and warehouse technology to locate products, verify quantities, and process orders.
- Operated pallet jacks to safely move pallets, cases, and products throughout the warehouse.
- Picked products from designated warehouse locations according to customer orders and shipping requirements
- Built, wrapped, labeled, and organized pallets to ensure products were secure and ready for delivery.
- Verified product codes, quantities, and order information to maintain accuracy and minimize errors.
- Loaded and staged completed orders in designated areas for delivery and distribution.
- Handled food products carefully while following proper warehouse, sanitation, and safety procedures.
- Maintained an organized work area and followed established productivity and quality standards.
- Worked efficiently to meet daily order-selection goals and scheduled shipping deadlines.
- Collaborated with warehouse and delivery teams to ensure orders were completed and dispatched accurately.
- Demonstrated physical stamina and the ability to repeatedly lift, move, and organize products in a demanding warehouse environment.
Package Handler
UPS
05.2021 - 01.2022
- Safely moved packages and inventory throughout warehouse locations using pallet jacks and forklifts.
- Received incoming deliveries, scanned packages, and accurately updated orders in the internal database.
- Compared inventory documentation against received shipments to identify discrepancies and promptly notified
Iaflageilelll - Processed incoming merchandise and materials while maintaining accurate warehouse organization.
- Relocated products efficiently to designated storage and processing areas.
- Prepared customer orders for shipment while following established procedures and standards.
- Boxed, wrapped, labeled, and packed merchandise accurately for safe transportation.
Front Counter Cashier/Head Line Cook
Whataburger
08.2020 - 05.2021
- Provided friendly, professional customer service while working in a fast-paced, high-volume environment.
- Coached employees on cashier responsibilities and provided cross-training across multiple front-end positions.
- Independently managed store operations in the absence of the store manager or assistant manager.
- Helped increase customer satisfaction ratings by 5% within two months through strong service and customer engagement.
- Increased sales of targeted items through effective communication, product knowledge, and upselling techniques.
- Built positive customer relationships through an energetic, professional, and service-focused approach.
- Supported team performance by working across multiple positions and departments as needed.
- Identified and addressed workplace safety hazards, including spills and blocked exits.
- Prepared daily requisitions for food and operational supplies.
Executed company service standards and supported marketing initiatives. - Demonstrated strong written, verbal, interpersonal, and teamwork skills.
Education
Associate of Arts - Engineering
Houston Community College
Houston, TX06.2021
High School Diploma -
Worthing High School
Houston, TX05.2021
Skills
- Customer Service & Customer Relations
- Effective Verbal & Written Communication
- Warehouse & Inventory Operations
- Production & Assembly
- Quality Control & Inspection
- Shipping & Receiving
- Problem Solving
- Team Leadership & Training
- Computer & Database Skills
- Hand & Power Tools
- Pallet Jack & Forklift Operations
- Organization & Time Management
- Safety Awareness
- Teamwork & Collaboration
- High Work Ethic & Reliability
Timeline
Warehouse Associate
Amazon
11.2024 - 01.2026
Order Selector
Performance Foodservice
06.2022 - 10.2023
Lead Assembler/Production Supervisor
AS-Schneider
02.2022 - Current
Package Handler
UPS
05.2021 - 01.2022
Front Counter Cashier/Head Line Cook
Whataburger
08.2020 - 05.2021
Associate of Arts - Engineering
Houston Community College
High School Diploma -
Worthing High School