Donovan Miller
Los Angeles,CA
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
5
5
years of professional experience
Work History
Security Officer
Private Secuity
Los Angeles , CA
01.2023 - Current
- Conducted daily security patrols of premises and monitored surveillance equipment.
- Warned persons of rule infractions or violations and evicted violators from premises.
- Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
- Provided assistance to customers with inquiries regarding safety procedures.
- Assisted in controlling access to restricted areas.
- Provided friendly and professional assistance to employees, visitors and customers.
- Provided crowd control during special events at the facility.
- Patrolled grounds to maintain safety and detect unauthorized people or vehicles.
Store Associate
Warehouse Shoe Sale
Los Angeles , CA
05.2024 - 07.2024
- Watched for and recognized security risks and thefts to prevent or handle situations.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Answered telephone to give callers store information and look up order details.
- Computed purchases and received and processed cash or credit payment.
- Engaged positively with each customer, providing professional, and polite support for sales and service needs.
- Assisted customers with product selection, pricing and availability.
Front Gate Ambassador
University of Southern California, USC
Los Angeles , CA
03.2022 - 01.2023
- Greeted customers and answered inquiries about parking policies, procedures, and regulations.
- Provided directions and instructions to drivers regarding available parking spaces.
- Helped customers understand and correctly navigate parking structures and payment systems.
- Monitored traffic flow in and out of the facility to ensure compliance with rules and regulations.
- Managed cash transactions accurately and securely in accordance with established guidelines.
- Provided customer service and information, answered questions and gave directions.
- Handled account payments, collected cash and processed credit card charges.
Overnight Stocker and Receiver
Food 4 Less Supermarket
Los Angeles , CA
01.2020 - 12.2021
- Unloaded trucks, moved incoming freight to storage areas, unpackaged products from containers.
- Stocked shelves with merchandise to ensure availability of products for customers.
- Stamped price tags on merchandise, referring to official price lists.
- Read orders to obtain item numbers and located merchandise in bins or on shelves.
- Obtained required documentation to process shipments and support movement.
- Stocked shelves, racks, and bins with new or transferred merchandise.
- Assisted customers in locating products throughout the store and warehouse while providing excellent customer service skills at all times.
Education
High School Diploma -
Manual Arts High School
Los Angeles 06-2021
Skills
- Customer service
- Cash handling
- Sales promotions
- Product knowledge
- Order processing
- Traffic management
- Communication skills
- Attention to detail
- Effective communication
Timeline
Store Associate
Warehouse Shoe Sale
05.2024 - 07.2024
Security Officer
Private Secuity
01.2023 - Current
Front Gate Ambassador
University of Southern California, USC
03.2022 - 01.2023
Overnight Stocker and Receiver
Food 4 Less Supermarket
01.2020 - 12.2021
High School Diploma -
Manual Arts High School
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