Summary
Overview
Work History
Education
Skills
Leadership
Timeline
Generic

Donovan Monroe

Shakopee,MN

Summary

Dynamic professional with diverse experience in sales and education. Known for strong communication skills and adaptability, contributing to improved customer satisfaction and effective team collaboration. Ready to leverage expertise to enhance client relationships and drive sales growth.

Overview

5
5
years of professional experience

Work History

Sales Agent

United Healthcare
Minnetonka, MN
08.2025 - Current
  • Assisted clients in understanding health plan options and benefits.
  • Resolved customer inquiries and complaints promptly and effectively.
  • Continuously and consistently met sales goals set by the company

Paraprofessional

Prior Lake Savage Area Schools
Savage, MN
11.2024 - 06.2025
  • Assisted teachers in implementing individualized education plans for diverse learners.
  • Supported classroom management by facilitating small group activities and reinforcing positive behavior.
  • Collaborated with special education staff to adapt instructional materials and resources.
  • Monitored student progress and provided feedback to educators to enhance learning outcomes.

Home Renovator

Go Gopher Rentals
Minneapolis, MN
06.2023 - 07.2025
  • Cleaned and disposed of debris to maintain safe and clean working environment.
  • Completed allocated tasks with efficiency
  • Helped move and install cabinets with delivery and installation team

Mover

Two Men And A Truck
Shakopee, MN
06.2021 - 07.2022
  • Trained new staff on safety protocols and best practices in handling heavy items during moves.
  • Assisted team members in packing and loading belongings securely to minimize damage during transit.
  • Maintained cleanliness and organization of moving vehicles and equipment for optimal operational readiness.
  • Communicated effectively with clients to address concerns and provide updates throughout the moving process.
  • Maneuvered items carefully through narrow hallways and doorways to prevent damage.

Education

Bachelor of Science - Marketing

Augsburg Universtiy
Minneapolis, MN
05-2025

Skills

  • Client relations
  • Customer assistance
  • Communication
  • Leadership
  • Adaptability
  • Sales Force
  • Customer service
  • Product and service sales

Leadership

  • Leader on my football team both in High School and College, lead by example both on and off the field.
  • Helped train new employees in the day to day (GoGopher Rentals, Two Men and a Truck)
  • New student mentor junior and senior year of high school, helped new students adapt to the school and the brand new enviornment.

Timeline

Sales Agent

United Healthcare
08.2025 - Current

Paraprofessional

Prior Lake Savage Area Schools
11.2024 - 06.2025

Home Renovator

Go Gopher Rentals
06.2023 - 07.2025

Mover

Two Men And A Truck
06.2021 - 07.2022

Bachelor of Science - Marketing

Augsburg Universtiy