Donovan Norfleet
Costa Mesa,CA
Summary
Accomplished and dedicated professional with a strong foundation in leadership and team management, bringing a proven ability to lead high-performing teams, optimize operational efficiency, and drive strategic initiatives. A quick learner with a commitment to hard work, I excel at rapidly adapting to new challenges and delivering results. Expertise in developing and implementing processes that align with organizational goals, while fostering a positive and results-oriented work environment. Known for delivering projects on time and within scope, while building strong relationships with stakeholders at all levels. Seeking a leadership role to leverage my experience in driving innovation, improving performance, and achieving sustainable growth.
Overview
7
7
years of professional experience
Work History
Chief Administrative Officer
Enthusiast Report Magazine
03.2023 - Current
- Collaborated with executive leadership to develop long-term strategies for sustained growth and success.
- Maintained internal accuracy and transparency controls in accounting and bookkeeping.
- Established strong relationships with key stakeholders, ensuring alignment on goals and priorities.
- Partnered with business leaders to achieve financial performance, expand clients and services and foster inclusive culture for all employees.
- Facilitated professional development programs for staff, resulting in improved employee performance and increased job satisfaction.
Production Assistant Lead
Game Changing Films
05.2021 - 03.2023
- Maintained a safe work environment by enforcing safety protocols and conducting regular inspections.
- Championed sustainability initiatives within the workplace by reducing energy consumption through strategic equipment usage planning.
- Supervised inventory management efforts, optimizing stock levels to minimize waste without impacting production capabilities.
- Collaborated with other leads to develop best practices, sharing ideas for continuous process improvement.
- Trained new hires on company policies, procedures, and equipment usage for seamless integration into the team.
Manager
Waffle House Inc
11.2019 - 04.2021
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
Intern
Dimeta Smith CPA
01.2018 - 08.2018
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Sorted and organized files, spreadsheets, and reports.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
Education
MBA - Business Administration -
Cumberland University
Lebanon, TN08.2019
BBA - Accounting -
Cumberland University
Lebanon, TN05.2018
Skills
- Organizational Leadership
- Customer Service
- Relationship Building
- Business process improvement
- Strategic Planning
- Operations Management
- Project Management
- Problem-Solving
Accomplishments
- Scholar Athlete 2016, 2017
- Dean's List- multiple semesters 2016, 2017, 2018
Timeline
Chief Administrative Officer
Enthusiast Report Magazine
03.2023 - Current
Production Assistant Lead
Game Changing Films
05.2021 - 03.2023
Manager
Waffle House Inc
11.2019 - 04.2021
Intern
Dimeta Smith CPA
01.2018 - 08.2018
MBA - Business Administration -
Cumberland University
BBA - Accounting -
Cumberland University
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