Donovan Padilla
Covina,United States
Summary
Become a member of a team where I can showcase my talents and core values while bringing success to my department. A strong leader with the ability to increase sales and develop strategies to retain customers.
Overview
5
5
years of professional experience
Work History
Receptionist
CBC Education San Gabriel
San Gabriel, United States
03.2024 - Current
- Organized and coordinated meetings and events, including preparing agendas and taking minutes
- Provided information to visitors and callers, referring them to the appropriate department.
- Scheduled appointments for clients, customers, and other visitors.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Performed data entry tasks into various computer systems accurately and promptly.
Bank Teller
Wells Fargo Covina
Covina, United States
01.2023 - 01.2024
- Responsible for assisting customers with processing transactions, resolving complaints, and answering questions
- Tracking, recording, reporting, and storing information related to transactions and bank supplies
- Maintaining and balancing cash drawers and handling currency transactions
- Following all bank financial and security regulations and procedures
- Informing customers about bank products and services.
Box Office Sales Associate
SoFi Stadium/YouTube Theater Inglewood
Inglewood, United States
10.2021 - 10.2022
- Provided information to customers and multitasked to provide tickets
- Followed policies and procedures for refunds, exchanges, and unsatisfied customers
- Balanced transactions
- Assisted customers with technical problems.
Box Office Cashier
Crypto.com Arena/Microsoft Theater Los Angeles
Los Angeles, United States
09.2019 - 11.2021
- Built trust with customers and helped management solve concerns
- Entered ticket sales and processed payment transactions
- Able to work independently and handle most questions without assistance
- Processed orders for guests over the phone and in person.
Education
South Gate Senior High South Gate
Skills
- Customer Service Excellence
- Cash Handling
- Bilingual (Spanish)
- Attention to detail
- Time Management
- Problem Solving Skills
- Teamwork
- Data Entry
- Administrative Support
- Microsoft Excel
- Spreadsheet tracking
Languages
Spanish Highly proficient
References
- Sandra Sandoval, Wells Fargo, sandra.l.sandoval@wellsfargo.com, (626) 926-7131
- Natalie Mavrovich, SoFi Stadium, natalie.mavrovich@hollywoodparkca.com, (562) 209-6044
Timeline
Receptionist
CBC Education San Gabriel
03.2024 - Current
Bank Teller
Wells Fargo Covina
01.2023 - 01.2024
Box Office Sales Associate
SoFi Stadium/YouTube Theater Inglewood
10.2021 - 10.2022
Box Office Cashier
Crypto.com Arena/Microsoft Theater Los Angeles
09.2019 - 11.2021
South Gate Senior High South Gate
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