Donovan Pleasant

Security Guard for Top Golf are responsible for the security and safety of client’s property and personnel, know all site-specific policies and procedures, and implement emergency response activities as appropriate, while providing superior customer service.

• Verified scheduled locking and unlocking of doors and physical entrances to secured buildings.
  
• Responded to medical emergencies by administering basic first aid and contacting emergency services personnel.
  
• Patrolled interior and exterior locations to detect signs of intrusion and deter unauthorized entrance.
  
• Apprehended offending visitors or personnel for ejection from premises or handover to law enforcement.
  
• Authorized entrance of approved personnel to secured areas and buildings.
  
• Investigated tripped alarms and emergent disturbances across monitored areas.
  
• Maintained approved visitor lists for secured locations to prevent theft or unauthorized ingress.
  
• Issued warnings to visitors and personnel of rules infractions and violations.
  
• Authored reports on daily activities to support legal record-keeping and loss prevention tracking.
  
• Monitored electronic camera and surveillance systems to remotely protect properties.
  
• Operated detecting devices to screen individuals and prevent passage of prohibited articles into restricted areas.
  
• Responded to inquiries and requests for assistance from visitors and staff members.
  
• Monitored entrances and exits to control access and prohibit entry of unauthorized individuals.
  
• Scanned personnel, belongings and shipments to identify dangerous items or signs of theft.
  
• Patrolled the premises to identify and quickly respond to suspicious individuals or activities.
  
• Skillfully operated hand-held devices and scanning machinery to complete through checks.
  
• Circulated among employees, visitors, and patrons to protect property and preserve order.

Worked to Provide Security For:

*Stooges Restaurant and Bar

*Louisville Galt House

*Louisville Hyatt Hotel

*Louisville Omni Hotel

*Gerstles Restaurant and Bar

*No Where

• Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
• Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
• Secured premises and personnel by patrolling property and monitoring surveillance equipment.
• Responded quickly to emergency situations to assess and deflect issues.
• Checked and verified photo identification prior to granting facility access.
• Responded quickly to incidents and assessed active situations for security concerns.
• Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
• Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
• Adhered to established procedures and posted orders to enforce company rules, policies and regulations to general public.
• Placed necessary outgoing calls to verify alarms, dispatch proper authorities and notify proper parties.
• Worked independently and collaboratively to resolve urgent issues to protect lives and property.
• Interacted assertively but non-confrontationally with personnel and general public.