Donovan Riley
Fort Collins,CO
Summary
Operated transit vehicles for nearly two years, providing safe transportation for passengers. Managed daily route operations, skillfully navigating traffic challenges. Resolved difficult passenger situations with a focus on safety and support.
Overview
1
1
Certification
7
7
years of professional experience
Work History
Bus Operator
Transfort
Fort Collins, CO
11.2024 - Current
- Drive heavy commercial buses along public routes, maintaining an excellent safety record in all weather and traffic conditions.
- Keep routes running on time while prioritizing safety, accessibility, and comfort for all riders.
- Handle challenging on-board interactions calmly and professionally using de-escalation skills.
- Complete daily pre-trip and post-trip vehicle inspections, immediately flagging any maintenance issues.
Assistant Sales Manager
LL Flooring Flooring Store
Fort Collins, CO
07.2024 - 11.2024
- Managed store supply orders and inventory to keep operations running smoothly.
- Supported day-to-day store operations and helped resolve customer issues.
Retail Sales Representative
Victra Verizon Wireless
Fort Collins, CO
02.2024 - 07.2024
- Managed store supply orders and inventory to keep operations running smoothly.
- Supported day-to-day store operations and helped resolve customer issues.
Delivery Driver
Final Mile Logistics Amazon DSP
Loveland, CO
12.2023 - 01.2024
- Delivered packages on a tight daily schedule while following safety guidelines and traffic laws.
- Managed route navigation efficiently and conducted routine vehicle checks.
Retail Sales Representative
Cellular Plus Verizon
Powell, WY
10.2019 - 12.2023
- Provided customer service and technical help for four years, consistently meeting store sales goals.
- Resolved customer complaints patiently and directly handled service issues.
Crew Member
McDonald’s
Powell, WY
07.2019 - 10.2019
- Worked in a fast-paced environment maintaining strict cleanliness and service standards.
Education
Class B Commercial Driver’s License (CDL) - Passenger Endorsement
High School Diploma -
Powell High School
Powell, WY05-2017
Skills
- Transit & Safety: Class B CDL (Passenger Endorsement), Heavy Commercial Vehicle Operation, Route Management, Fleet Inspections
- People & Service: Conflict De-escalation, Customer Support, Passenger Assistance, Team Communication
- Operations: Schedule Adherence, Local Route Navigation, Inventory & Order Tracking
Personal Information
Driving License: Class B Commercial Driver’s License (CDL) with Passenger Endorsement
Certification
Class B Commercial Driver’s License (CDL) with Passenger Endorsement
Timeline
Bus Operator
Transfort
11.2024 - Current
Assistant Sales Manager
LL Flooring Flooring Store
07.2024 - 11.2024
Retail Sales Representative
Victra Verizon Wireless
02.2024 - 07.2024
Delivery Driver
Final Mile Logistics Amazon DSP
12.2023 - 01.2024
Retail Sales Representative
Cellular Plus Verizon
10.2019 - 12.2023
Crew Member
McDonald’s
07.2019 - 10.2019
Class B Commercial Driver’s License (CDL) - Passenger Endorsement
High School Diploma -
Powell High School