Donovan Solomon
Oxon Hill,MD
Summary
Personable administrative professional dedicated to cultivating positive client, staff and management connections. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management.
Overview
6
6
years of professional experience
Work History
Courtroom Clerk
D.C Courts
Washington, DC
10.2023 - Current
- Cooperated with prosecutors, defense attorneys, probation officers during pre-trial activities in Criminal, Family, and Civil cases.
- Utilized court management Courtview software to track cases, schedule hearings and generate reports.
- Assisted in the preparation of legal documents, including subpoenas, Orders and warrants.
- Scanned and filed documents into the appropriate case files, organized exhibits used during trials or court hearings.
- Coordinated witness appearances at trials or hearings.
- Updated and maintained court calendar, responded to inquiries about court procedures and resolved scheduling conflicts with attorneys.
Deputy Courtroom Clerk
Fairfax County JDR Courts
Fairfax, VA
05.2022 - 10.2023
- Managed courtroom dockets and scheduled cases for trial.
- Tracked cases and managed electronic and physical records, creating new case files, entering filings, hearings, trials and judgments and closing cases when complete.
- Submitted payments for fees, fines, accurately tracking amounts, issuing receipts and updating computer systems.
- Tracked exhibits admitted during court hearings and updated documentation.
- Managed daily court dockets to ensure efficient case progression.
- Coordinated with judges, attorneys, and law enforcement to schedule court sessions.
Customer Service Representative
MTM Inc.- Call Center
Washington, DC
05.2020 - 05.2022
- Assisted in Medicaid members with Non-Emergency Medical Transportation services.
- Communicated with transportation vendors to provide information regarding eligible recipients.
- Document all updates, changes to clients’ address, medical status, determining transportation needs.
- Adhered strictly to all applicable laws and regulations pertaining to customer/HIPPA privacy rights.
- Monitored call queues in order to prioritize incoming calls by urgency or importance level.
- Performed data entry from paper documents, emails, and other sources into computer systems.
Business Support Speaclist
CALIBRE Systems Inc. -Corporate Office Headquarters
Alexandria, VA
07.2018 - 05.2020
- Provided administrative support to (1) Senior Director and Executives with drafting multiple proposals for the U.S Government.
- Performed data entry tasks including entering financial information into MS Excel spreadsheets or databases.
- Answered incoming calls and directed inquiries to the appropriate personnel.
- Prepared reports, presentations, agendas, minutes, and other documents as needed by the executive staff.
- Organized and managed complex calendar of appointments, meetings, and travel arrangements for executive team.
- Managed daily invoices, reports and proposals.
Education
Some College (No Degree) - Criminal Justice
Fairmont State University
Fairmont, WVSkills
- Proficient in Microsoft Applications
- Calendar Management
- Document Preparation
- Schedule Management
- Data Entry
- Records Management
Timeline
Courtroom Clerk
D.C Courts
10.2023 - Current
Deputy Courtroom Clerk
Fairfax County JDR Courts
05.2022 - 10.2023
Customer Service Representative
MTM Inc.- Call Center
05.2020 - 05.2022
Business Support Speaclist
CALIBRE Systems Inc. -Corporate Office Headquarters
07.2018 - 05.2020
Some College (No Degree) - Criminal Justice
Fairmont State University