Donovan Stewart
Greensboro,North Carolina
Summary
Adaptable professional with a strong foundation in case management, conflict resolution, and family dynamics developed within supportive community environments. Skilled in resource coordination, active listening, and cross-functional communication to advocate for client needs and streamline service delivery. Adept at assessing complex situations, de-escalating high-tension interpersonal conflicts, and navigating institutional systems to connect individuals with critical support. Seeking to leverage proven problem-solving, empathetic client care, and multi-stakeholder engagement capabilities to drive meaningful outcomes in a new professional setting.
Overview
2
2
years of professional experience
Work History
Family services Specialist
Clark County
Las Vegas, Nevada
01.2026 - Current
- Conduct intake, assessments, and ongoing case management for individuals and families
- Developed and monitored individualized service plans to address client needs effectively
- Connected clients to essential community resources including housing, healthcare, employment, and financial assistance to enhance their stability
- Maintain accurate documentation and case notes in accordance with regulatory requirements
- Collaborated with community agencies, courts, and internal teams to coordinate comprehensive support for clients
- Ensure confidentiality, ethical standards, and compliance with state and federal policies
Assistant Manager Guest Experience
Lululemon
Huntington Beach, California
01.2025 - 01.2026
- Lead the guest experience by modeling authentic, solution-based service
- Drove sales goals, increased conversion, and enhanced guest loyalty through effective floor leadership
- Support hiring, onboarding, and training of team members
- Coached, mentored, and developed educators using structured feedback and performance management
- Ensure visual merchandising, inventory accuracy, and company standards are met
- Built meaningful community connections while representing Lululemon brand values
Education
Bachelor of Science - Finance
North Carolina A&T State University
Greensboro, NC05-2030
Associates - Business Administration
Mt San Antonio College
Walnut, California06-2024
Skills
Business Process Improvement
- Analyzed existing operational workflows to identify bottlenecks, reducing task turnaround times and eliminating redundant procedures
- Standardized cross-functional protocols and operational documentation to improve accuracy, consistency, and team output quality
Organizational Development
- Contributed to strategic planning initiatives aimed at aligning internal structures with long-term organizational goals
- Facilitated change management processes by driving clear communication and supporting smooth transitions across key departments
Workflow Delegation
- Assessed individual team member strengths and workloads to assign tasks effectively, ensuring balanced distribution and on-time project completion
- Established clear deliverables, timelines, and ownership boundaries to maintain momentum across concurrent projects
Professional Ethics
- Consistently upheld the highest standards of integrity, transparency, and fairness across all professional interactions and decisions
- Ensured full compliance with institutional policies, industry regulations, and ethical guidelines in every project engagement
Leadership Experience
- Student Athlete Advisor Council | Member/ President overseeing Track and Field (2021-2023)
- Represented Track and Field athletes at council meetings, led SAAC initiatives on welfare and leadership, served as liaison with coaches and administration, advocated for academic and training needs, collaborated with other sports, and promoted sportsmanship and community engagement.
- Black Empowerment for STEM (BEST) | Member (2022-2024)
- Participated in STEM workshops and panels, engaged in mentorship with peers and professionals, supported diversity and inclusion initiatives, collaborated to foster a supportive academic community, and contributed to outreach increasing STEM representation.
- Mt San Antonio College Track and Field | Team Captain (2021-2023)
- Led and mentored student-athletes to promote teamwork and accountability, served as liaison between athletes and coaches, supported team organization, fostered a positive team culture, motivated teammates, and represented the team in leadership meetings.
Timeline
Family services Specialist
Clark County
01.2026 - Current
Assistant Manager Guest Experience
Lululemon
01.2025 - 01.2026
Bachelor of Science - Finance
North Carolina A&T State University
Associates - Business Administration
Mt San Antonio College