Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Donovan J Ferrebus Flores

Miramar,FL

Summary

Adept at enhancing team performance and ensuring food safety, I leveraged skills in organization, cleanliness, and leadership at Burger King. Excelling in sanitary food handling and effective communication, I significantly contributed to a positive work environment and customer satisfaction, demonstrating a commitment to excellence and strong problem-solving abilities.

Overview

8
8
years of professional experience

Work History

Kitchen Staff Member

Publix
06.2024 - Current
  • Maintained a clean and organized workspace, adhering to strict hygiene standards for optimal food safety.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Contributed to positive workplace culture through strong teamwork, open communication, and a commitment to excellence.
  • Followed proper handling and sanitation procedures to comply with food safety standards and protocols.

Shift Leader

Five Guys
07.2022 - 06.2024
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.

Shift Manager

Burger King
05.2016 - 06.2022
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Trained and mentored new employees to maximize team performance.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.

Education

High School Diploma -

Rebeca Soto De Molero
VENEZUELA
08.2010

Skills

    Food Preparation

    Organization and Cleanliness

    Cleaning and sanitizing

    Safe Food Handling

    Workstation setup

    Supply Restocking

    Sanitary food handling procedures

    Allergy awareness

    Food storage knowledge

    Temperature Monitoring

    Portion Control

    Kitchen station rotation

Languages

Spanish
Native or Bilingual
English
Full Professional

Timeline

Kitchen Staff Member

Publix
06.2024 - Current

Shift Leader

Five Guys
07.2022 - 06.2024

Shift Manager

Burger King
05.2016 - 06.2022

High School Diploma -

Rebeca Soto De Molero

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Donovan J Ferrebus Flores