Donovyn Francis
Mesa,Az
Summary
Committed and reliable individual with a strong background in customer service. Adaptable to any scenario and known for efficiency in completing tasks swiftly. Specializes in customer service, time management, and conflict resolution to ensure a smooth dining experience. Expertise in Excel, communication, adaptability, and teamwork used to meet customer needs and maintain high satisfaction levels. Over 2 years of experience in the tire service industry, automotive repair service including working with tire pressure monitoring systems (TPMS) and hydraulic jacks.
Overview
2026
2026
years of professional experience
Work History
Busser, Togos, Back Kitchen, Dish, Busser Trainer, Food Runner
Olive Garden
- Current
- Cleared, clean sanitized booth and chairs as well as cushions
- Maintained high turnover rate and minimize wait time
- Set up side stations in the morning so when the servers come in they're all good to go
- Welcomed guess with personable attitude and brought beverage orders while reviewing the menu options, complete orders to a certain standard
- Worked in the back prepared bread and soups and prepared items for the front kitchen
Technician/Assembler
Discount Tire
01.2022 - 01.2024
- Moved up in the ranks quickly
- Started off as a service tech a few months later got moved up to crew chief
- Shortly after my manager said I'm giving you a raise and moving you up to service coordinator and had me to start attending manager meetings in the morning
- Met or exceeded his expectations and got another raise
- Shortly after he introduced me to some training programs that enhanced my employee performance and helped build a motivated workforce, also attended manager meetings
Education
High School Diploma -
Gilbert, AZSkills
- Customer service
- Effective communication
- Positive Great interactions
- Order accuracy
- Attention to detail
- Food and beverage pairings
- Inventory management
- Menu knowledge
- Strong work ethic
- Employee training
- Effective customer service
- Positive and professional
Timeline
Technician/Assembler
Discount Tire
01.2022 - 01.2024
High School Diploma -
Busser, Togos, Back Kitchen, Dish, Busser Trainer, Food Runner
Olive Garden
- Current