Proven professional with extensive experience in transportation and maintenance, notably with Lyft Chicago and the Illinois Department of Transportation. Excelled in safe driving practices and customer service, achieving high satisfaction rates. Skilled in GPS route planning and vehicle maintenance, demonstrating reliability and a commitment to safety. Hardworking Driver with expertise providing excellent transportation services. Engaging and pleasant personality with safe and accident-free driving record.
Overview
4
4
years of professional experience
Work History
Driver
Lyft Chicago
06.2023 - Current
Followed all relevant traffic laws and safety regulations.
Achieved safe driving records by consistently following traffic rules and regulations.
Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
Utilized GPS and other navigation tools to plan routes and stay on schedule.
Communicated with customers to provide delivery updates and confirm delivery locations.
Delivered goods and products to customer on time and in excellent condition.
Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
Demonstrated strong knowledge of geography and local roads for optimal route selection.
City Mail Carrier
United States Post Office
03.2023 - 06.2023
Directly interacted with customers to deliver mail, packages, and ordered goods.
Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
Inspected truck equipment and supplies and reported problems and safety hazards to supervisors following each shift.
Loaded and secured items in trucks to avoid damage to parcels during delivery.
Used portable devices to maintain system records by scanning items delivered to homes and businesses.
Communicated customer complaints, requests, and feedback to company management for swift resolution.
Greeted customers and answered questions regarding mail pick up times, postal regulations, and delivery costs.
Enhanced customer satisfaction with timely and accurate deliveries, adhering to strict schedules and protocols.
Assisted customers in resolving issues related to incorrect mail delivery or missing packages, ensuring prompt resolutions.
Managed high volumes of incoming and outgoing mail during peak seasons without compromising quality or timeliness of service provided.
Promoted safety standards by maintaining a clean driving record and following proper vehicle maintenance procedures.
Driver
Lyft Chicago
04.2022 - 03.2023
Followed all relevant traffic laws and safety regulations.
Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
Utilized GPS and other navigation tools to plan routes and stay on schedule.
Delivered goods and products to customer on time and in excellent condition.
Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
General Manager of Retail at Chicago Bears / Delaware North Sportservice-Chicago, ILGeneral Manager of Retail at Chicago Bears / Delaware North Sportservice-Chicago, IL