Donshae Garmon
Tallahassee,FL
Summary
Reliable and upbeat associate consistently excels in promoting customer loyalty, satisfaction, and purchases through consultative techniques and a diligent focus on individual needs. Expertise extends to product merchandising, payment processing, and maintaining cleanliness. Dedicated and dependable approach builds strong relationships and possesses excellent organizational strengths. Superior work ethic ensures consistent delivery of exceptional results.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Produce Clerk
Publix Grocery Store
05.2022 - Current
- Enhanced product quality by regularly inspecting, rotating, and culling fresh fruits and vegetables.
- Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
- Maintained a clean and organized produce section by promptly removing damaged or expired items, sanitizing surfaces, and restocking shelves.
- Improved customer satisfaction by providing prompt and knowledgeable assistance in the produce department.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Assisted customers with price checking fruits and vegetables and finding requested items in department.
Cashier/Customer Service
McDonald's
07.2021 - 08.2021
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
Cashier/Customer Service
Bojangels
04.2021 - 06.2021
- Worked flexible schedule and extra shifts to meet business needs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Cashier/Customer Service
Taco Bell
03.2020 - 04.2021
- Cashier,line member
Education
High school diploma -
James S Rickards High School
Tallahassee, FLSkills
- Customer Service
- Positive Attitude
- Strong Work Ethic
- Cleanliness and sanitation
- Product pricing
- Flexible Schedule
- Regulatory Compliance
- Unloading Deliveries
- Training and mentoring
- Honesty and Integrity
- Written and oral communication
- Heavy Machinery Use
Certification
- Microsoft Word, 02/01/18, Present
- Microsoft Office Specialist, 05/01/18, Present
Assessments
- Retail customer service- Familiar, Comprehending and responding to retail customer needs
- Cashier skills- Highly Proficient, Counting cash, processing transactions, following written procedures, and attentive to details
- Customer focus & orientation- Familiar, Responding to customer situations with sensitivity
- Business math- Familiar, Using basic math to solve problems in a business context
Timeline
Produce Clerk
Publix Grocery Store
05.2022 - Current
Cashier/Customer Service
McDonald's
07.2021 - 08.2021
Cashier/Customer Service
Bojangels
04.2021 - 06.2021
Cashier/Customer Service
Taco Bell
03.2020 - 04.2021
High school diploma -
James S Rickards High School