Donshea Trotter
3924 W, Roberts, Milwaukee,WI
Summary
Experienced Delivery Driver offering delivery experience and solid dedication to customer satisfaction. Offers strong administrative, relationship-building and problem-solving abilities. Dependable in handling end-to-end deliveries without damages. Maintains clean, neat and professional vehicle. Hardworking and passionate job seeker with strong organizational skills eager to secure a position.
Overview
4
4
years of professional experience
Work History
Delivery Driver
Amazon Transport(AMWT)
12.2022 - 11.2023
- Completed on-time deliveries by choosing best and most efficient routes.
- Delivered packages to customer doorsteps and business offices.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Expedited deliveries to meet customer deadlines and requirements.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Managed customer inquiries and complaints in polite and professional manner.
- Verified accuracy of all deliveries against order forms.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
- Followed corporate procedures to maintain company and customer data confidentiality.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Successfully avoided time delivery delays by carefully planning best routes.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
- Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments.
- Fostered positive working relationships with regular customers.
- Loaded and unloaded various delivery vehicles with correct order and balancing.
- Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
- Documented mileage, deliveries, pickups, customer issues and damages.
- Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations.
- Minimized company liability and risks to loads by obeying traffic laws.
- Inspected load security and checked for damages.
- Protected people and equipment from hazardous materials by using correct procedures.
- Identified mechanical issues, completed basic repairs and reported serious concerns to management.
- Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
- Filled out load paperwork and DOT-mandated log books.
- Operated light trucks to deliver loads as far as Number miles from home location.
Order Picker
BuySeasons Enterprises
08.2021 - 06.2023
- Performed proper lifting and handling techniques to maintain safe working environment.
- Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
- Collaborated with team members to complete timely orders and avoid delays.
- Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
- Checked inventory and selected products from specific locations based upon availability.
- Utilized forklifts and pallet jacks to transport orders and prepare for shipment delivery.
- Built pallets and positioned orders on loading dock to safely pile and ship goods.
- Moved boxes and organized aisles to open up floor space and enable forklift operators to move freely through warehouse.
- Inspected machinery and equipment to determine functionality and performance.
- Picked and packed order items.
- Followed orders precisely for correct items, sizes and quantities.
- Reviewed order slips, picked products and staged merchandize to be shipped.
- Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
- Kept work areas neat, clean and free from debris.
- Moved merchandise using forklifts, pallet jacks and hand trucks.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
- Reviewed printed tickets or digital orders to get item numbers and merchandise locations.
- Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
- Moved cardboard, plastic ties and other debris from unboxing to trash.
- Stocked shelves, racks and cases with new or transferred merchandise.
- Moved pallets to and from trucks and around warehouse with forklifts to stay on top of demanding schedules.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
- Used appropriately sized boxes to pack products with care, minimizing shifting and damage during transport.
- Stocked warehouse efficiently by comparing item numbers with storage locations.
- Disposed of damaged or defective items or coordinated returns to vendors for covered items.
- Kept warehouse areas free of debris and safe for employees with proper storage and maintenance of machinery, tools and supplies.
- Labeled products, rotated stock and fronted merchandise for appealing
Production Worker
Cooperate Services
08.2019 - 12.2020
- Followed safety procedures and guidelines to maintain safe working environments.
- Used equipment properly to avoid workplace hazards or injuries.
- Resolved issues quickly to maintain productivity goals.
- Organized work to meet demanding production goals.
- Inspected and adjusted work performed to meet expectations.
- Inspected final products to assess compliance with quality standards and established tolerances.
Education
HSED -
Mississippi Valley High
500 E, Parrish, St.05.2005
Skills
- Commercial Driving
- Vehicle Maintenance
- Equipment Operation
- Cargo Handling
- Language Fluency
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Delivery Driver
Amazon Transport(AMWT)
12.2022 - 11.2023
Order Picker
BuySeasons Enterprises
08.2021 - 06.2023
Production Worker
Cooperate Services
08.2019 - 12.2020
HSED -
Mississippi Valley High