Donson Billiard
Dallas,TX
Summary
Dynamic professional with a proven track record at MJB Wood Group, enhancing production quality by implementing meticulous monitoring and adjustments. Excelled in machinery operation (hard skill) and fostered teamwork (soft skill), significantly improving team productivity and customer satisfaction. Known for a strong work ethic and exceptional attention to detail, consistently achieving beyond employer expectations.
Overview
22
22
years of professional experience
Work History
Machine Operator
MJB Wood Group
09.2015 - Current
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Complied with company and OSHA safety rules and regulations.
- Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
- Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
- Demonstrated adaptability by quickly learning how to operate new machinery and implementing newly introduced processes within the production environment.
- Operated various types of machinery, contributing to the successful completion of diverse projects.
- Set up and ran machinery to produce exceptional products for industrial needs.
- Streamlined workflow by maintaining a clean and organized workstation, adhering to safety protocols.
- Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
- Collaborated with team members to optimize production processes and improve overall performance.
- Increased product quality through meticulous monitoring of machine settings and making adjustments as needed.
Loading Tech
Mastercraft Cabinetry
01.2013 - 09.2015
- Evaluated potential software applications for compatibility with current systems, recommending effective solutions when appropriate.
- Actively contributed ideas during strategy sessions that resulted in increased member engagement.
- Conducted research on emerging technologies to keep club at forefront of innovation.
- Improved project outcomes, meticulously documenting development phases.
CT’S Supervisor
Recycle 1
05.2005 - 02.2007
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Billing Specialists
Aegis Communications
06.2002 - 11.2004
- Researched and resolved billing discrepancies to enable accurate billing.
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
- Worked with multiple departments to check proper billing information.
- Assisted colleagues in resolving complex billing issues, promoting teamwork and knowledge sharing within the department.
- Collaborated with the collections team to recover overdue payments from clients, maintaining cash flow and minimizing writeoffs.
- Enhanced customer satisfaction with timely and accurate invoice generation.
Education
High School Diploma - Computer Buisness
Dallas Skyline
Dallas, TX05.2000
Skills
- Strong work ethic
- Good communication
- Attention to detail
- Machinery operation
- Teamwork and collaboration
- Quality control
- Production monitoring
Timeline
Machine Operator
MJB Wood Group
09.2015 - Current
Loading Tech
Mastercraft Cabinetry
01.2013 - 09.2015
CT’S Supervisor
Recycle 1
05.2005 - 02.2007
Billing Specialists
Aegis Communications
06.2002 - 11.2004
High School Diploma - Computer Buisness
Dallas Skyline
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