Donté Mathis
Jacksonville,FL
Summary
Motivated, flexible, and reliable employee with a track record of academic and professional excellence seeking a career in customer service. Skilled in working under pressure and adapting to new situations and challenges. Strong work ethic, excellent customer service, and inventory understanding. Proficient in team building and problem solving.
Overview
1
1
year of professional experience
Work History
Front End Cashier
Walmart
Jacksonville, FL
12.2023 - Current
- Processed customer payments using cash, debit cards, credit cards, gift certificates and vouchers.
- Stocked shelves with merchandise and ensured that displays were organized attractively.
- Assisted customers in locating items throughout the store.
- Learned roles of other departments to provide coverage and keep store operational.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Addressed and resolved customer complaints with friendly and level-headed assistance.
Fulfillment Associate
Amazon
Jacksonville, FL
05.2023 - 12.2023
- Operated handheld scanners to track merchandise throughout fulfillment process.
- Located merchandise from shelves and storage areas to fill orders.
- Coordinated with other associates on day-to-day work activities to drive productivity and achieve operational objectives.
- Assisted in picking and loading process as required by business needs by efficiently picking and assembling orders.
- Lifted items of various weights.
- Packed items according to customer's specifications and requirements.
Education
High School Diploma -
Global Outreach Charter Academy
05-2023
Skills
- Adaptable
- Works Well in Fast-Paced Environments
- Heavy Lifting
- Inventory Control
- Interpersonal
- Readily Masters and Adapts to New Concepts
- Problem Resolution
- Communication
- Team player attitude
- Basic math proficiency
- Cross-selling techniques
- Credit card transactions
Timeline
Front End Cashier
Walmart
12.2023 - Current
Fulfillment Associate
Amazon
05.2023 - 12.2023
High School Diploma -
Global Outreach Charter Academy