Summary
Overview
Work History
Education
Skills
Certification
Relocation
Personal Information
Affiliations
Timeline
Generic

Donta Jones

North Little Rock,AR

Summary

History of working in banking and warehouse services. In addition I received a certificate at work for being highly recognized for higher quality services at FIS Global. I’m very determined and driven through any task of opportunities. In banking my knowledge of certain aspects have lead me to overcome certain challenges and difficulties.

Overview

13
13
years of professional experience
1
1
Certification

Work History

ECH Packer

Staffmark Maybaline
03.2023 - Current
  • Currently working for Staffmark Maybaline many of my duties are considered packaging products checking off any missed marked products that maybe missing or damaged.
  • Cleaning the areas at the end of my shift.
  • Making sure that each number of quantity of items are actually counted secured and placed properly within the boxes.

Bank Teller

Centennial BANK
09.2023 - 11.2023
  • Greeting customers handing check deposits, providing balance and recent transactions.
  • Other roles were assisting with loan payments processing change orders, cashing checks, cashiers checks and issuing new debit cards if lost or stolen.

Warehouse Associate

Amazon
10.2022 - 12.2022
  • During my time work for Amazon temporarily I've worked through the holidays as a Stow E 1 Warehouse Associate making sure that each product is scanned weighted and barcodes are up to date.
  • I also made sure that each product did not contain any damages or mislabels while moving through the conveyor belts.
  • While working there I received an award for best product provisions.
  • I felt like I grew with the company by being consistent and productive.

Customer Service Specialist II

Bank OZK
02.2022 - 10.2022
  • While working for Bank OZK my duties were to assist customers with amazing service, handling issues, questions concerns of any daily activity.
  • Taking inbound and outbound calls assisting with online banking, debit cards, wires, disputes, and any general banking questions.
  • Working for the company I've gained product knowledge, being sufficient and understanding of the ways of banking.

Packer/Shipper

De Wafelbakkers
10.2021 - 12.2021
  • Packing product in a fast past area
  • Palletizing product and operating machinery structuring products
  • Making sure each item goes through the scanning conveyors
  • I worked 3 months at the company to gain food production under my belt it was a great experience working there

E-Banking Specialist

FIS Global
01.2019 - 10.2021
  • While working at a call center for 2 years at FIS showing amazing services handling outbound calls for every client needing assistance
  • Using amazing banking skill sets assuring that all questions comments concerns are handled professionally
  • Dealing with online banking issues and wire transfers or any general banking questions
  • For 2 years I felt like I grew within the company just by gaining more banking productivity, building a better relationship with all my customers and focusing on what changes in the banking industry

Driver

Don's supply inc
03.2019 - 10.2020
  • Around this timeframe I was working as a part-time delivery driver, delivering merchandise to multiple stores across Arkansas
  • I made sure the product was successfully secured upon arrival, and I made sure that every item I arrived early for each delivery stop I needed a requested signature and receipt copies making sure each order is successfully delivered
  • This was for a few months in until I finish my consulting program

Sales Associate

Dillard's, Inc.
03.2015 - 07.2018
  • As a Dillards Sales Associate my essential duties were to service customers greet them, tell them about every product in the store
  • Let them know about special sales that maybe going within the store accommodating them while looking for the best fashion fits
  • Maintaining professionalism while providing the best product service for any occasion
  • After 2 years of being with the company I was offered another position as a Denim Specialist my work stood out and my sales numbers grew rapidly
  • This position made me gain more productivity knowledge and knowledge of marketing

Loader/Unloader

C&M Distributions
06.2011 - 08.2011
  • Loading an unloading on trucks and scanning products dealing with the right bar codes pushing and lifting products neatly maintain a steady work flow.
  • At that time I was in college working overnights.

Education

Bachelor's - Business Administration

Philander Smith College
Little Rock, AR
05.2014

Diploma -

Central High School
Little Rock, Arkansas
05.2010

Skills

  • Microsoft Excel
  • Microsoft Office
  • Word
  • Outlook
  • Call center
  • Customer service
  • Sales
  • Banking
  • Retail sales
  • Clerical experience
  • Cash handling
  • Cash register
  • Driving
  • Heavy lifting
  • Load & unload
  • Pallet jack
  • Communication skills

Certification

Driver's License

Relocation

Little Rock, AR

Personal Information

Authorized To Work: US

Affiliations

BMI- Black Male Initiative when attending college.

Timeline

Bank Teller

Centennial BANK
09.2023 - 11.2023

ECH Packer

Staffmark Maybaline
03.2023 - Current

Warehouse Associate

Amazon
10.2022 - 12.2022

Customer Service Specialist II

Bank OZK
02.2022 - 10.2022

Packer/Shipper

De Wafelbakkers
10.2021 - 12.2021

Driver

Don's supply inc
03.2019 - 10.2020

E-Banking Specialist

FIS Global
01.2019 - 10.2021

Sales Associate

Dillard's, Inc.
03.2015 - 07.2018

Loader/Unloader

C&M Distributions
06.2011 - 08.2011

Bachelor's - Business Administration

Philander Smith College

Diploma -

Central High School

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Donta Jones