Dontae Berard
Webster
Summary
A field service professional experienced in technical diagnostics and repairs. Known for delivering reliable solutions, maintaining high service standards, and collaborating well with teams. Skilled in equipment maintenance, troubleshooting, and managing customer relationships, with a flexible approach to changing needs.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Field Service Technician II
Rees Scientific Corporation
08.2022 - Current
- Installs technical equipment in medical and research facilities
- Inspect, repair, calibrate, maintain electrical and mechanical equipment
- Use network equipment to follow manufacturers specifications and using test analysis instruments
- Modifies or develops instruments or devices, under supervision of the engineering staff
- Run diagnostics and testing on said equipment to ensure it is working effectively
- Demonstrates and explains correct operation of equipment to customers
- Complete and submit task assignments in a timely and efficient manner
- Maintains inventory of parts issued
Electronic Technician
Heath Consultants Incorporated
04.2021 - 08.2022
- Electronics Technician position must assemble, test, calibrate, and repair portable instruments used by the Utility industry to identify natural gas leaks
- Provide customer support through new products and repair equipment to meet customer demands
- These instruments are used to safely protect lives and property associated with natural gas distribution
- Perform final testing and calibration on instruments and assemblies during manufacture
- Forward all instruments and equipment to quality assurance with appropriate documentation
- Troubleshoot, repair instruments, assemblies, and subassemblies during manufacture
- Construct components, subassemblies and assembles electronic equipment
- Train Instrument Repair personnel and customers to perform repair procedures
- Train and cross train new technicians
- Record, compute and analyze necessary test data and complete necessary documentation
- Report improper operations, defective materials and unusual conditions to supervision
- Recommend improvements in quality, procedures, components, and processes
- Follow safety rules, regulations and maintain clean and orderly work area
- Perform other duties as requested by supervisor
Production Assembler
TAXA OUTDOORS
06.2020 - 04.2021
- Read and interpret assembly blueprints or specifications manuals, and plan assembly or building operations of product
- Fasten or install fixtures or wiring and electrical components to form assemblies or subassemblies, using hand tools, rivet guns, or welding equipment
- Remove rough spots and smooth surfaces to fit, trim, clean parts, using hand tools, and power tools
- Rework, repair, and replace damaged parts assemblies
- Lay out and drill, ream, tap, or cut parts for assembly
- Read and comprehend instructions and follow established procedures
- Collect all material and equipment needed to begin the process
- Take precision measurements to ensure a perfect fit of components
- Select and modify components according to measurements and specifications
- Align material and put together parts to build more complex units
- Inspect, operate, and test completed products to verify functioning
Electronic Technician
Schlumberger
10.2018 - 04.2020
- Responsibilities include maintenance, troubleshooting, and repair of all electronic-, electrical-, and computer-based equipment
- Skill-level requirements varies from troubleshooting to DCU board- or component-level repair
- Obtain the required competencies to perform their job
- Understands and complies with Schlumberger's policies and standards
- Promotes the importance of Service Quality, Service Delivery and flawless job execution within the maintenance community
- Works closely with peers within the maintenance function as part of a strong and dynamic team
- Performs the required maintenance tasks in accordance with work orders and documented service level procedures and workmanship standards
- Accurately and timely documents all maintenance tasks using the most up to date Computerized Maintenance Management System
- Performs equipment repair and modification in a competent complete manner in accordance with documented procedures and workmanship standards
- Familiar with and strictly adheres to assigned locations documented work processes
- Performs troubleshooting on defective equipment to isolate the root cause and effectively repair
Education
Diploma - Electronics
Remington College
Lafayette, LA03.2018
Skills
- Forklift
- Maintenance
- Troubleshooting
- Microsoft Word
- Material Handling
- Heavy Lifting
- Equipment Repair
- Order Picking
- Power Tools
- Low Voltage
- Assembly
- Blueprint Reading
- Electronic
- Hand tools
- Calibration
- Soldering
- Customer service
- Cabling
Certification
- NFPA 70E-Standard for Electrical Safety in the Workplace, 11/01/20, Present
- TWIC Card
Personal Information
- Willing To Relocate: True
- Authorized To Work: US
Timeline
Field Service Technician II
Rees Scientific Corporation
08.2022 - Current
Electronic Technician
Heath Consultants Incorporated
04.2021 - 08.2022
Production Assembler
TAXA OUTDOORS
06.2020 - 04.2021
Electronic Technician
Schlumberger
10.2018 - 04.2020
Diploma - Electronics
Remington College
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