Dontae Harmon
Milwaukee,WI
Summary
Hardworking employee enthusiastic about learning [Type] field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Truck Driver
Swift Transportation
04.2024 - Current
- Operated with safety and skill to avoid accidents and delays.
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Increased safety standards by conducting thorough pre-and post-trip inspections of the truck and trailer.
- Dropped and hooked trailers and changed configuration of equipment.
- Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.
- Proactively communicated with dispatch teams regarding any changes or updates affecting scheduled pick-ups or deliveries, ensuring that all parties were kept informed.
- Maximized load safety by balancing, securing, and weighing products.
- Enhanced customer satisfaction by maintaining open communication with clients during pickups and deliveries.
- Provided timely, accurate documentation for all freight shipments, contributing to smooth logistical operations.
Correctional Officer
Wisconsin Department Of Corrections
11.2023 - 03.2024
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Conducted routine and emergency head counts.
- Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
- Prevented escapes by diligently inspecting perimeters, doors, windows, gates, fences, and other access points throughout the prison complex regularly.
- Maintained accurate records of inmate incidents or infractions using electronic databases or written logs as required.
- Enhanced facility security by conducting regular inspections and addressing potential risks.
- Contributed to a positive work culture among colleagues by utilizing effective communication skills both verbally and in writing.
- Conducted efficient inmate transfers, adhering to strict security protocols while maintaining order and control throughout the process.
Front Desk Associate
Golds Gym ~
07.2023 - 10.2023
- Handled high-pressure situations calmly, maintaining professionalism at all times.
- Organized front desk area to maintain a professional and welcoming appearance for guests.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Maintained cleanliness and organization of front desk area.
- Resolved guest issues effectively, ensuring a positive customer experience.
- Developed strong rapport with returning guests through attentive service and personalized interactions.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Enhanced guest satisfaction by promptly addressing inquiries and providing accurate information.
- Used internal software to process reservations, check-ins and check-outs.
Security Officer
Froedtert Hospital
03.2023 - 05.2023
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Checked and verified photo identification prior to granting facility access.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
Correctional Officer
Milwaukee County Sheriff Office
08.2022 - 01.2023
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Conducted routine and emergency head counts.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
- Tracked inmates through head counts, visitor logs, and scheduled activities.
- Maintained accurate records of inmate incidents or infractions using electronic databases or written logs as required.
- Demonstrated cultural sensitivity when interacting with diverse populations within the correctional setting, promoting an inclusive environment for all individuals present.
Unarmed Security Guard
Securitas Security Services
08.2021 - 02.2022
- Completed full building and grounds patrols to spot and investigate concerns.
- Assisted visitors and customers to provide directions, answer questions and meet requests.
- Verified each individual's right to enter restricted areas and denied access to unauthorized persons.
- Improved overall safety by enforcing company policies and regulations among employees and visitors alike.
- Completed detailed incident reports to provide accurate documentation of security events for future reference.
- Prevented escalations in conflicts through effective communication skills and conflict resolution techniques, maintaining a calm environment onsite.
- Conducted thorough inspections of facilities to identify potential safety hazards or security breaches.
- Monitored surveillance cameras to identify suspicious activity and prevent possible crime.
Education
High School Diploma -
Brown Deer High School
Brown Deer, WI05.2021
Skills
- Safe Driving
- Strong Work Ethic
- Self-motivation and discipline
- Safe Driving Practices
Certification
CDL Training - 2024
Timeline
Truck Driver
Swift Transportation
04.2024 - Current
Correctional Officer
Wisconsin Department Of Corrections
11.2023 - 03.2024
Front Desk Associate
Golds Gym ~
07.2023 - 10.2023
Security Officer
Froedtert Hospital
03.2023 - 05.2023
Correctional Officer
Milwaukee County Sheriff Office
08.2022 - 01.2023
Unarmed Security Guard
Securitas Security Services
08.2021 - 02.2022
High School Diploma -
Brown Deer High School