Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Dontae Turner

West Palm Beach,FL

Summary

Proven Security Officer with a strong background in enhancing safety and customer satisfaction at Frontline Service. Skilled in surveillance and incident reporting, coupled with superior customer service and a detail-oriented approach. Achieved a significant reduction in unauthorized access, demonstrating a commitment to excellence and reliability in high-stakes environments.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Security Officer

Frontline Service
02.2023 - Current
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
  • Checked and verified photo identification prior to granting facility access.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.

Seasonal Delivery Helper

UPS
11.2021 - Current
  • Navigated complex urban environments to deliver packages safely and efficiently.
  • Assisted drivers in loading and unloading trucks for streamlined delivery processes.
  • Contributed to team success by consistently meeting or exceeding daily delivery targets.
  • Ensured accurate deliveries by double-checking invoices and addresses before departure.
  • Safeguarded packages from damage during transit by following proper handling procedures.
  • Managed challenging weather conditions while maintaining schedule adherence and package integrity.
  • Maintained clean and organized vehicles, contributing to a professional company image.
  • Supported warehouse operations by assisting with inventory management tasks as needed.
  • Demonstrated excellent time management skills, prioritizing urgent deliveries without sacrificing quality of service.
  • Developed strong relationships with clients, fostering loyalty and repeat business opportunities.
  • Followed company policies and procedures during shift.
  • Delivered packages to customer doorsteps and business offices.
  • Obtained signatures from customers upon delivery of goods.
  • Verified load against delivery ticket before beginning every shift.
  • Used handheld scanners to efficiently track and maneuver freight throughout distribution network.

Lawn Care Specialist

W And W Landscaping LLC
01.2019 - Current
  • Assisted in training new team members on company procedures, equipment usage, and safety protocols.
  • Ensured safety while operating various lawn care equipment, reducing workplace accidents.
  • Improved turf appearance through regular mowing, edging, and trimming services.
  • Achieved strong client relationships by consistently delivering high-quality results that met or exceeded expectations.
  • Implemented creative landscaping designs tailored to each property''s unique characteristics for enhanced curb appeal.
  • Collaborated with team members to complete projects efficiently and maintain a high standard of workmanship.
  • Utilized environmentally friendly products and methods whenever possible to minimize ecological impact.
  • Developed personalized lawn care plans based on individual client needs and preferences.
  • Maintained detailed records of services provided, ensuring accurate billing and clear communication with clients.
  • Delivered exceptional customer service, leading to positive reviews and referrals.
  • Maintained customer satisfaction with timely and efficient completion of tasks.
  • Maintained and serviced lawn care equipment to enhance longevity.
  • Applied fertilizer and other nutrients to lawns to promote healthy growth.
  • Trained and supervised junior lawn care assistants to improve quality of team output.
  • Removed weeds, hazards, and debris from common pathways to improve usability.
  • Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
  • Cut trees and shrubs to shape and maintain landscape.
  • Removed debris and waste from outdoor areas.


Warehouse Team Member

Walgreens Distribution Center
04.2022 - 08.2023
  • Developed strong relationships with coworkers, fostering teamwork and collaboration for improved efficiency.
  • Kept warehouse stations and equipment in good working order in line with OSHA requirements.
  • Assured product quality control by conducting visual inspections before packaging and reporting any damaged items immediately for replacement or further investigation.
  • Checked packages and merchandise for damage and notified vendors.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Contributed to the achievement of company goals by consistently meeting or exceeding performance targets in various warehouse operations.
  • Participated in regular warehouse meetings and trainings to stay updated on company policies, industry trends, and best practices.
  • Demonstrated flexibility and adaptability by readily taking on additional responsibilities during peak seasons or as needed to support overall team performance.
  • Consistently lifted materials weighing as much as 75 pounds.
  • Maintained clean, orderly work environment free of hazards.

Education

No Degree - Security Officer

Reddick Firearms And Security Trainings LLC
Oakland, FL
01-2022

High School Diploma -

Palm Beach Gardens High School
Palm Beach Gardens, FL
06-2021

Skills

  • Security Guard License
  • General security
  • Detail Oriented
  • Superior customer service
  • Surveillance
  • Patrol operations
  • Visitor tracking
  • Weapons training
  • Crisis intervention training
  • Premises patrol
  • Identification verification
  • Work ethic
  • Reliability
  • Punctuality

Accomplishments

  • Successfully completed two-week security training program.
  • Documented and resolved consumer complaints which led to effectively keeping consumer as well as company satisfied.
  • Achieved accurate security for consumers and company through effectively helping with securing all grounds for any homes or businesses.
  • Paid for additional Trainings to become more of an asset for any company.
  • Paid for Concealed Firearm training as well

Certification

  • Firearms Training Certification - Various State Agencies or Private Institutions.
  • Basic Security Officer Training Certification - International Foundation for Protection Officers (IFPO).
  • Crisis Prevention Intervention (CPI) Certification - Crisis Prevention Institute.
  • CPR/AED Certification
  • Florida Driver's License

Timeline

Security Officer

Frontline Service
02.2023 - Current

Warehouse Team Member

Walgreens Distribution Center
04.2022 - 08.2023

Seasonal Delivery Helper

UPS
11.2021 - Current

Lawn Care Specialist

W And W Landscaping LLC
01.2019 - Current

No Degree - Security Officer

Reddick Firearms And Security Trainings LLC

High School Diploma -

Palm Beach Gardens High School

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Dontae Turner