DONTARIOUS BRICE
Tallahassee,FL
Summary
A driven business major who was experience in the retail world and leading and supervising teams. Fun, energetic, and caring personality whose main goal is to help carry out the mission of the company.
Overview
4
4
years of professional experience
Work History
Store Management Intern
CVS Pharmacy
06.2023 - 08.2023
- Interacted well with customers to build connections and nurture relationships.
- Trained new employees on proper protocols and customer service standards.
- Trained and guided team members to maintain high productivity and performance metrics.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Front End Cashier
Walmart
08.2021 - 05.2023
- Providing a positive customer experience with fair, friendly customer service
- Handled customer complaints and concerns and escalated to direct supervisor for quick resolution.
- Handled sales at cash register
- Tasked with opening and closing register tills.
LEAD SALES ASSOCIATE
POLA RALPH LAUREN
10.2019 - 01.2021
- Tasked with leading small teams in influencing sales for the company, greeting and welcoming customers
- Trained, coached, and mentored new sales associates for maximum performance.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Education
bachelors degree - Business Administration
Florida Agricultural And Mechanical University
Tallahassee, FL12.2023
Associates degree - Business
State College of Florida, Manatee-Sarasota
Bradenton, FL12.2020
Skills
- Payroll Administration and Timekeeping
- Driving Results
- Organizational Structuring
- POS Systems
- Adaptable and Flexible
- Merchandise Packaging
- Proper Staffing
Timeline
Store Management Intern
CVS Pharmacy
06.2023 - 08.2023
Front End Cashier
Walmart
08.2021 - 05.2023
LEAD SALES ASSOCIATE
POLA RALPH LAUREN
10.2019 - 01.2021
bachelors degree - Business Administration
Florida Agricultural And Mechanical University
Associates degree - Business
State College of Florida, Manatee-Sarasota