Dontavious Smith

Completed a daily pre-trip inspection checklist before first delivery of the day.

Selected the most efficient routes in compliance with delivery instructions and fuel policy.

Checked vehicle's fluid levels and tire pressure and scheduled any required repairs.

Established long-term customer relationships through prompt and courteous service.

Resolved customer complaints and adjusted orders.

Operated motor vehicles in a safe and efficient manner.

Processed payments by accepting cash, checks and credit card payments.

Met and surpassed productivity targets and quality standards.

Obtained signatures needed to complete and process all paperwork in a timely manner.

Answered customer questions regarding shipments.

Handled merchandise in accordance with product handling standards.

Reported any errors found on delivery documents to supervisor.

Inspected and maintained gas, oil and water levels as well as tires, lights and brakes.

Obtained signatures on all invoices and credits.

• Coordinated daily mail and expedited overnight services, courier services and inter-office communications for personnel.
• Delivered services to customer locations within specific timeframes.
• Provided professional services and support in a dynamic work environment.
• Collaborated in team-based environment to maximize customer satisfaction with services.
• Conducted needs assessments to determine which materials and services were warranted for each individual case.