Dontay Watson
Winston-Salem
Summary
Certified Phlebotomist with extensive training and hands-on experience in venipuncture, capillary puncture and special collection techniques. Quick to build rapport with patients and successful at reducing patients' anxiety or discomfort.
Overview
5
5
years of professional experience
Work History
Phlebotomist
American Red Cross
Winston-Salem
11.2023 - Current
- Collected blood samples from donors, ensuring adherence to safety protocols to maintain donor health.
- Monitored donor reactions during and after blood collection for safety.
- Trained new staff on phlebotomy techniques and donor interaction standards, improving team competency and service quality.
- Prepared donation sites by sanitizing equipment and organizing materials.
- Educated donors on donation process and aftercare procedures, fostering informed participation and enhancing donor experience.
Manger
DW'S Cleaning LLC
Winston-Salem
06.2022 - 05.2026
- Led team at DW'S Cleaning LLC to ensure quality service
- Managed payroll and sales reporting processes to ensure accuracy and compliance
- Oversaw daily operations to maintain smooth functioning of office and store
- Established weekly schedule for team to optimize workflow
- Recruited new hires by Attending job fairs
- Executed opening and closing procedures for office and store
- Facilitated communication with customers to address inquiries and concerns.
- Regularly cleaned and organized office and store to enhance customer experience
Coordinator
Marshall's
Winston-Salem
12.2021 - 10.2023
- Maintained store order to enhance shopping experience
- Managed day-to-day operations of the department including scheduling tasks and assigning duties.
- Managed daily operations, including task scheduling and duty assignments, to optimize team workflow.
- Assisted customers with inquiries, providing exceptional service and product knowledge.
- Assisted customers with inquiries, delivering exceptional service and leveraging product knowledge to meet their needs.
Crew Member
Biscuitville
Winston-Salem
06.2021 - 02.2022
Sales Associate
Shoe Depot
Winston-Salem
03.2021 - 12.2021
- Maintained cleanliness throughout store
- Organized and replenished store inventory
- Handled returns and exchanges
- Processed returns and exchanges to uphold customer service standards
- Responsible for auditing and organizing the whole store
- Kept store clean
Education
High school diploma -
North Forsyth High School
Skills
- Venipuncture Techniques
- Specimen Handling
- Laboratory Procedures
- Sample Collection
- Patient care
- Quality Control
- Patient Interaction
- Customer Service
- Sales
- Microsoft Office
- Microsoft Word
- Windows
- Computer Skills
- Typing
- Data management
- Social media management
- Cleaning
- Staff training
- Leadership
- PeopleSoft
- Sample Collection
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Phlebotomist
American Red Cross
11.2023 - Current
Manger
DW'S Cleaning LLC
06.2022 - 05.2026
Coordinator
Marshall's
12.2021 - 10.2023
Crew Member
Biscuitville
06.2021 - 02.2022
Sales Associate
Shoe Depot
03.2021 - 12.2021
High school diploma -
North Forsyth High School