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Second year computer science major at Manhattan University, ive always been interested in technology and how effectively it can change the world and our day to day life, Im seeking to contribute to these innovations weather it be in software development, security or data science. Always looking to learn more about computer science and open to any work related to it to increase my experience to be ready for the real world after university. I am a first generation Albanian, fluent in the language and indulgent in the culture, hardworking, open minded and a communicator always looking to meet new people.

Dedicated retail professional with three years of experience, recognized for enhancing customer service satisfaction by 28% within three months. Skilled in creating inviting environments through attentive listening and proactive engagement. A positive communicator with a calm demeanor, adept at managing daily operations effectively. Committed to further advancing customer relationship strategies to drive sales and loyalty.

Hostess: I have experience working as a hostess where I played a pivotal role in ensuring a welcoming and organized dining experience for guests. My responsibilities included greeting and seating guests promptly, managing reservations and waitlists efficiently, and maintaining clear communication with both guests and restaurant staff. I developed strong customer service skills, adept at handling inquiries, accommodating special requests, and addressing concerns to ensure exceptional guest satisfaction. My organizational abilities and attention to detail allowed me to effectively manage the flow of the dining room during busy periods, contributing to a positive and seamless dining experience for all guests.
Deli Associate:In my role as a Deli Associate, I gained valuable experience in food preparation, customer service, and maintaining food safety standards. I specialized in slicing, weighing, and packaging a variety of deli products such as meats, cheeses, salads, and sandwiches according to customer preferences and company standards. I demonstrated meticulous attention to detail in ensuring product quality and freshness while adhering strictly to food safety and hygiene protocols. My customer-focused approach enabled me to provide personalized service, engage with customers to understand their needs, and offer recommendations to enhance their shopping experience. I also collaborated effectively with team members to ensure smooth operations and efficient service delivery, particularly during peak hours.
Retail Associate:As a Retail Associate, I developed expertise in assisting customers, managing merchandise, and maintaining store operations. I excelled in providing exceptional customer service by engaging with customers, addressing inquiries, and assisting them in finding products that met their needs. I demonstrated proficiency in operating POS systems, processing transactions accurately, and handling cash and other forms of payment. I also gained experience in merchandising by organizing and replenishing shelves, ensuring attractive displays, and monitoring inventory levels. My teamwork skills were instrumental in collaborating with colleagues to achieve sales targets, uphold store standards, and create a positive shopping environment for customers.
In summary, my background includes diverse experience in hospitality as a hostess, food service as a deli associate, and retail operations as a retail associate. I have honed my skills in customer service, communication, teamwork, and attention to detail across these roles, contributing to successful operations and delivering excellent service in each capacity.

Maria Pia Lott

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Retial Associate

Retail associate (full-time)

Assistant Manager

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High School Diploma -

Some College (No Degree) - Business Administration and Management

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Retail associate (full-time)

Assistant Manager

Retial Associate

High School Diploma -

Some College (No Degree) - Business Administration and Management

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