Donte' Ash
Richmond,VA
Summary
Advanced Operations Manager offering over 24 years of experience and proven success in manufacturing and production, quality assurance and leadership. Highly skilled in streamlining operations and improving throughput through continuous process improvement and cross-functional collaboration. Accomplished in building high-performing teams and inspiring staff to achieve goals. History of overseeing 80+ workers in high-volume production settings as successful Production Supervisor Offers solid focus on performance optimization. Safety-knowledgeable and adaptable to dynamic operational conditions.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Operations Manager
LL Flooring
Sandston, VA
01.2021 - Current
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
- Partnered with vendors and suppliers to effectively manage and budget.
- Reviewed shift reports to understand current numbers and trends.
- Led warehouse improvement initiatives to advance operational efficiencies and increase revenue.
- Collaborated with process owners to refine procedures, devise best practices and correct quality audit findings.
- Implemented ticket tracking system and worked with team to create customized system for improved tracking and logging of work issues.
- Assisted in recruiting, hiring and training of team members.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Trained and guided team members to maintain high productivity and performance metrics.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Production Shift Supervisor
Gerdau
Petersburg, VA
10.2006 - 08.2020
- Responded to and resolved customer questions and concerns.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Established effective employee schedules and delegated tasks to take advantage of individual abilities and meet expected demands.
- Built performance-oriented culture with satisfied, hardworking employees by clearly highlighting employee success and developing leaders from within.
- Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
- Conducted routine inspections of incoming materials to check quality and compliance with established product specifications.
- Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
- Prepared, calibrated and monitored production machinery to maintain optimal production levels and consistently achieve daily targets.
- Delivered successful training to more than 45 employees during 2 year tenure, educating on successful work processes and productivity strategies.
- Collaborated with internal teams to streamline operations across materials handling, production and shipping.
- Supervised ongoing daily production phases.
- Located and resolved problems with team production and performance to maintain consistent quality levels.
- Collaborated with other leaders and executives to direct workflow and support operations.
- Kept accurate and detailed records of personnel progress and productivity.
- Monitored daily and weekly key performance indicators to maintain on-track status.
- Planned, organized and monitored resources to deliver efficient use of labor, equipment and materials.
- Implemented policies and standard operating procedures for continuous improvement.
- Oversaw, coached and evaluated 90+ production employees.
- Conducted performance reviews each quarter, offering praise and recommendations for improvement.
Production Supervisor
American Building Company
Lacrosse, VA
12.1997 - 09.2006
- Resolved issues quickly to maintain productivity goals.
- Evaluated team member performance regularly to identify and resolve productivity concerns.
- Trained staff of direct labor employees to perform assembly and manufacture of specified products.
- Prepared in advance for and addressed production problems, material deficits, equipment failures and unavoidable delays.
- Achieved on-time shipments goal by empowering employees to continued success.
- Utilized lean practices to balance workflow and alleviate redundancy.
- Implemented program changes to identify and quickly resolve root cause issues bottlenecking production levels.
- Reduced inventory and monthly team labor hours by strategically updating processes and reorganizing operational workflows.
- Supervised work on bestselling, industry-leading products.
- Collaborated across departments to establish project guidelines and create unique products to drive profitability.
Education
High School Diploma -
06.1997
Skills
- Recruitment and Hiring
- Staff Scheduling
- Training Management
- Sales Tracking
- Problem Anticipation and Resolution
- Cost Reduction
- Decision Making
- Employee Motivation
- Multitasking and Prioritization
- Payroll Administration and Timekeeping
- Data Analysis
Accomplishments
- Reduced lost workdays and recordable incidents to 0 by implementing a safety awareness program.
- Promoted to Production Supervisor after 3 years with the company.
- Supervised team of 90+ staff members.
- Collaborated with team of 15 in the development of EAF Furnace.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Saved the company approximately $8 million by participating in a Kaizen Project geared towards reducing carbon, magnesium & copper.
Certification
- EVOC - Emergency Vehicle Operators Course
- EMT - Emergency Medical Technician
- EMT - Certified Emergency Medical Technician
- CCO - Certified Crane Operator
- CFR - Certified First Responder
- EMR - Emergency First Responder
Timeline
Operations Manager - LL Flooring
01.2021 - Current
Production Shift Supervisor - Gerdau
10.2006 - 08.2020
Production Supervisor - American Building Company
12.1997 - 09.2006
Brunswick High School - High School Diploma,
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