Donte Covington
Burlington
Summary
Competent Billing Specialist with 9 years of experience in handling wide variety of medical coding and billing tasks. Sophisticated and hardworking individual with excellent analytical and multitasking abilities. Coordinates with insurance companies and expedites claims processes. Expertise in accurately inputting procedure and diagnosis codes into billing software to generate invoices.
Overview
9
9
years of professional experience
Work History
Accounts Receivable Specialist Party Denials
Labcorp
02.2021 - Current
- Supported month-end closing activities by reconciling accounts, preparing reports, and analyzing trends in account performance.
- Reduced outstanding accounts receivable balances by diligently following up on overdue payments.
- Ensured the accuracy of customer records in internal systems by updating contact information, payment terms, and other relevant data as needed.
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
- Monitored accounts to verify compliance with payment terms and schedules.
- Reviewed accounts on monthly basis to assess aging and pursue collection of funds.
- Enhanced cash flow by ensuring timely invoicing, payment application, and account reconciliation.
- Followed up overdue payments and payment plans from clients to establish good cash flow.
- Utilized Microsoft Excel, QuickBooks and Oracle software to manage invoices and payments.
- Collaborated with sales teams to address billing discrepancies and resolve client disputes promptly.
- Reconciled accounts receivable ledger to verify payments and resolve variances.
- Aided in the reduction of bad debt write-offs through diligent monitoring of aging reports and proactive collections efforts.
- Exceeded departmental goals for cash collection through persistence, professionalism, and excellent interpersonal skills when dealing with clients or customers alike.
- Supported revenue growth initiatives by providing detailed accounts receivable insights during strategic planning meetings.
- Supported cash flow projections, analyzing accounts receivable trends and reporting findings to management.
- Reduced errors in billing, implementing rigorous quality control measures on invoice generation.
- Reduced manual data entry errors, implementing automated data capture and reconciliation tools.
- Collaborated with sales team to align billing practices with customer contracts, ensuring compliance and satisfaction.
- Minimized bad debt write-offs, closely monitoring account statuses and initiating preemptive collection efforts.
- Managed and responded to correspondence and inquiries from customers and vendors.
- Handled day-to-day accounting processes to drive financial accuracy.
- Recorded deposits, reconciled monthly bank accounts and tracked expenses.
- Input financial data and produced reports using company issued software.
- Gathered, evaluated and summarized account data in detailed financial reports.
- Reduced financial discrepancies, effectively reconciling bank accounts and organizing information into accounting software.
Accounts Receivable Specialist
LabCorp
04.2018 - Current
- Reduced outstanding accounts receivable balances by diligently following up on overdue payments.
- Supported month-end closing activities by reconciling accounts, preparing reports, and analyzing trends in account performance.
- Ensured the accuracy of customer records in internal systems by updating contact information, payment terms, and other relevant data as needed.
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
- Monitored accounts to verify compliance with payment terms and schedules.
- Increased efficiency of the collections process by implementing new strategies and procedures for tracking delinquent accounts.
- Contributed to a positive work environment by working closely with colleagues across departments to ensure efficient information exchange and collaboration on financial matters.
- Enhanced cash flow by ensuring timely invoicing, payment application, and account reconciliation.
- Reviewed accounts on monthly basis to assess aging and pursue collection of funds.
- Followed up overdue payments and payment plans from clients to establish good cash flow.
- Improved customer satisfaction by providing prompt, courteous service when addressing billing concerns or inquiries.
- Collaborated with sales teams to address billing discrepancies and resolve client disputes promptly.
- Reconciled accounts receivable ledger to verify payments and resolve variances.
- Ensured compliance with industry regulations and company guidelines through regular audits of financial documents and record-keeping practices.
- Aided in the reduction of bad debt write-offs through diligent monitoring of aging reports and proactive collections efforts.
- Optimized revenue recovery efforts by utilizing negotiation skills in resolving complex issues related to past due invoices or disputed charges.
- Maintained accurate financial records with meticulous attention to detail in data entry and account management.
- Reduced errors in billing, implementing rigorous quality control measures on invoice generation.
- Ensured timely collection of payments by following up on outstanding invoices and negotiating with delinquent accounts.
- Contributed to policy revision sessions, suggesting practical adjustments to accounts receivable workflow for efficiency.
- Supported revenue growth initiatives by providing detailed accounts receivable insights during strategic planning meetings.
- Minimized bad debt write-offs, closely monitoring account statuses and initiating preemptive collection efforts.
- Facilitated smoother audit processes by maintaining comprehensive documentation of all accounts receivable activities.
- Handled day-to-day accounting processes to drive financial accuracy.
- Recorded deposits, reconciled monthly bank accounts and tracked expenses.
- Input financial data and produced reports using microsoft excel.
Healthcare Order Entry Specialist
Labcorp
06.2015 - Current
- Identified opportunities for improving workflow efficiency within the order entry department, proposing solutions to management accordingly.
- Enhanced order accuracy by meticulously reviewing and entering customer data into the system.
- Played a key role in achieving departmental goals by consistently meeting individual performance metrics, contributing to overall success in delivering exceptional customer service.
- Handled complex or problematic orders with care, working closely with other departments to find satisfactory resolutions that met both company interests and client needs simultaneously.
- Exceeded performance targets consistently through diligent work ethic and commitment to delivering excellent results on each task undertaken.
- Developed a keen understanding of company products, services, and policies in order to provide accurate information and guidance to clients during the order entry process.
- Safeguarded client information by adhering to strict confidentiality policies and data protection regulations.
- Reduced order discrepancies with thorough verification of product codes, prices, and shipping details.
- Streamlined order processing time by efficiently organizing and prioritizing workload.
- Optimized internal databases for quicker access to relevant information during the order entry process.
Education
No Degree - Business Administration And Management
Liberty University
Lynchburg, VAHigh School Diploma -
George Washington High School
Danville ,va06-2006
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Attention to Detail
- Time Management
- Flexible and Adaptable
- Dependable and Responsible
- Multitasking
- Multitasking Abilities
- Excellent Communication
- Critical Thinking
- Computer Skills
- Organizational Skills
- Calm Under Pressure
- Active Listening
- Organization and Time Management
- Verbal Communication
- Problem Resolution
- Decision-Making
Timeline
Accounts Receivable Specialist Party Denials
Labcorp
02.2021 - Current
Accounts Receivable Specialist
LabCorp
04.2018 - Current
Healthcare Order Entry Specialist
Labcorp
06.2015 - Current
No Degree - Business Administration And Management
Liberty University
High School Diploma -
George Washington High School
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