Overview
Work History
Summary
Skills
Certification
Accomplishments
Work Availability
Quote
Software
Timeline
AdministrativeAssistant
Donte Hampton

Donte Hampton

Property Manager
Langhorne,PA

Overview

8
8
years of professional experience

Work History

Community Manager

Bozzuto
05.2024 - 11.2024
  • Oversee day-to-day operations of 339 units
  • Finance management and reporting
  • Review market trends and predict future variables
  • Vendor Communication
  • Contract negotiation and execution
  • Marketing coordination and management
  • Lead a team of six
  • Reputation management
  • Implement operational procedures
  • Cross departmental coordination
  • Provide coaching, mentoring and onboarding
  • Effectively execute ownership operational directives
  • Manually set daily rental rates
  • Maintain budgeted occupancy while increasing NOI

Community Manager

Greystar
01.2023 - 05.2024
  • Oversee day-to-day operation of 192 units
  • Set sales goals, tour procedure, and retention initiatives
  • Ensures compliance to all local, federal, and Greystar policies
  • Reputation Management
  • Developed annual operating budgets and forecasts, as well as sales and marketing plans.
  • Conducted regular inspections of both interior and exterior of properties for damage.
  • Addressed and resolved tenant complaints and inquiries, maintaining high satisfaction.
  • Produced reports about community activities to keep owners, directors and property managers informed.
  • Analyzed operational information for impact on ROI, identified trends and recommended appropriate adjustments.

Agent Experience Manager

Compass
09.2022 - 01.2023
  • Manage a portfolio of 85-150 customers
  • Promote customer engagement and adoption
  • Train teams and customers on new product roll-out
  • Provide essential marketing support
  • Create and assist in customer business planning
  • Conduct weekly/daily product training
  • Onboard new customers
  • Resolve customer issues
  • Create marketing content and management

Assistant Community Manager

Greystar
07.2019 - 08.2022
  • Planned and executed promotional activities to drive community engagement and increase occupancy numbers.
  • Inspected units before and after tenant moves to write effective leases and determine charges or readiness for new tenants.
  • Collected rental payments from residents and kept meticulous records of delinquent accounts.
  • Inspected buildings, vacant units, and common areas regularly to identify repairs needing immediate attention.
  • Evaluated property conditions and recommended improvements.
  • Streamlined operations by communicating efficiently with clients, keeping meticulous records, budget management, and internal collaboration.
  • Produced reports about community activities to keep owners, directors and property managers informed.

Sales Agent

Alliance Property Management
09.2018 - 07.2019
  • Toured property with prospective tenants and provided wealth of information in regards to its key features.
  • Invited prospects to fill out application upon completion of property tour.
  • Distributed and followed up on tenant renewal notices.
  • Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
  • Recruited new residents through website advertising and marketing.
  • Performed background, reference and credit checks as part of screening process of prospective tenants.
  • Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
  • Verified tenant incomes and other information before accepting lease applications.

Leasing Consultant

Morgan Properties
05.2017 - 09.2018
  • Distributed and followed up on tenant renewal notices.
  • Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
  • Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners, and other services.
  • Greeted clients, showed apartments, and prepared leases.
  • Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
  • Verified tenant incomes and other information before accepting lease applications.
  • Responded to requests and scheduled appointments for property showings.
  • Generated leads for sales and rental properties through cold calls and referrals.

Summary

Dedicated property management professional with 7 years of management experience. Improves properties and streamlines operations for efficiency. Hardworking and resourceful with friendly and professional demeanor.

Skills

  • Daily operations oversight
  • Tenant and eviction laws
  • Payment management
  • Maintenance and repair coordination
  • Policy administration
  • Income and expense management
  • Community marketing
  • Property tours and inspections
  • Financial budgeting and reporting
  • Resident relations
  • Vendor management
  • Leasing strategy development
  • CRM software
  • Property tour coordination
  • Project management
  • Adaptability and flexibility
  • Team recruitment
  • Calendar management
  • Verbal and written communication
  • Employee performance management
  • Market research
  • Payment processing
  • Data analysis
  • Leasing and sales
  • Active listening
  • Maintenance oversight
  • Schedule planning
  • Operations management
  • Meeting participation
  • Feedback collection
  • Relationship building
  • Brand management
  • Customer relationship management
  • Property safety
  • Team collaboration
  • Conflict handling
  • Business development
  • Staff management
  • Crisis management
  • Social media management
  • Property management
  • Time management
  • Customer service
  • Daily operations management
  • Apartment inspections

Certification

  • PA Licensed Real Estate Agent
  • NJ Licensed Real Estate Agent

Accomplishments

  • Increased occupancy rates from 85% to 93% in 4 months.
  • Collaborated with team of 10 in the development of rebuilding 15 apartment units.
  • Awarded Q2 Success Winner

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Software

Entrata

Yardi

Onesite

RealPage

Onsite

Timeline

Community Manager

Bozzuto
05.2024 - 11.2024

Community Manager

Greystar
01.2023 - 05.2024

Agent Experience Manager

Compass
09.2022 - 01.2023

Assistant Community Manager

Greystar
07.2019 - 08.2022

Sales Agent

Alliance Property Management
09.2018 - 07.2019

Leasing Consultant

Morgan Properties
05.2017 - 09.2018

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Donte HamptonProperty Manager