Donte Jenkins
Beaumont
Summary
Results-driven Store Team Leader with expertise in customer service, team building, and operational efficiency. Proven ability to enhance team performance and streamline processes to achieve sales and service targets.
Overview
19
19
years of professional experience
Work History
Store Team Leader
Northgate Gonzlez Markets
Fontana
11.2006 - Current
- Supported customer service initiatives by addressing inquiries and resolving issues.
- Assisted in managing inventory levels and restocking supplies as needed.
- Led daily team meetings to ensure clear communication and task alignment.
- Trained new team members on store procedures and safety protocols.
- Maintained a clean and organized store environment to enhance customer experience.
- Ensured compliance with health and safety regulations in the workplace.
- Developed strategies to improve operational efficiency and reduce costs.
- Reinforced customer service behaviors through accountability, recognition and praise.
- Executed best-in-class sales and service strategies to deliver on sales, profit and service targets.
- Managed payroll and scheduling to optimize sales and customer experience within budget requirements.
Education
Associate of Arts - Business Fundamentals
University of Phoenix
Tempe, AZ03-2025
High School Diploma -
West Covina High School
West Covina, CA06-2006
Bachelor of Science - Human Resources Management
University of Phoenix
Tempe, AZSkills
- Customer service
- Employee training
- Team building
- Project management
- Payroll administration
- Operational efficiency
- Conflict resolution
- Inventory management
- Communication skills
- Coaching and mentoring
- Employee engagement
- Strong leadership
- Sales tracking
- Customer engagement
- Employee retention
- Leadership development
- Time management abilities
Accomplishments
- Deans List Dec 2024
- Deans List June 2025
Languages
English
Professional
Spanish
Professional
References
References available upon request.
Timeline
Store Team Leader
Northgate Gonzlez Markets
11.2006 - Current
Associate of Arts - Business Fundamentals
University of Phoenix
High School Diploma -
West Covina High School
Bachelor of Science - Human Resources Management
University of Phoenix
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