Summary
Overview
Work History
Education
Skills
Timeline
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Donte Mckie

Brooklyn,NY

Summary

Versatile and dynamic, with a proven track record at Macys for enhancing customer satisfaction through exceptional service and maintaining store aesthetics. Excelled in team collaboration and problem-solving, significantly contributing to a positive work environment. Skilled in both customer service and basic maintenance, adept at multitasking to meet and exceed employer expectations.

Overview

2
2
years of professional experience

Work History

Cleaning Assistant

Grocery & Gourmet Food
12.2024 - 01.2025
  • Mopped and vacuumed floors to remove residue and restore finished appearance.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Wiped windows, tables and other surface areas to eliminate dust and residue and increase aesthetic value.
  • Scrubbed and sanitized toilets and trash cans to maintain healthy environment.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Performed deep-cleaning tasks on carpets, upholstery, and hard floors using specialized equipment and techniques for optimal results.
  • Visually inspected area for overlooked aspects.
  • Assisted with inventory management, tracking supplies usage, and reordering when necessary to prevent shortages.
  • Treated stains and damaged areas to restore value.

UPS SEASONAL HELPER

UPS
10.2024 - 01.2025
  • Performed manual labor and random jobs to help teams accomplish goals.
  • Followed supervisor instructions to complete tasks on time.
  • Cleaned and straightened work areas to maximize productivity and safety.
  • Maintained a clean and organized workspace, reducing accidents and increasing overall productivity.
  • Contributed to a safe work environment by maintaining cleanliness and order in the workspace.
  • Gained valuable knowledge regarding industry best practices through regular interaction with seasoned workers.
  • Loaded and unloaded construction materials to prepare for use in construction.

Summer Camp Staff Member

SUMMER CAMP, UNIVERSITY SETTLEMENT.
07.2024 - 09.2024
  • Fostered a positive environment for campers by promoting inclusivity, respect, and enthusiasm in all interactions.
  • Tailored instructional strategies according to individual learning styles of each camper to optimize skill acquisition during activity sessions.
  • Extended support in administrative tasks such as registration, documentation, and parent communication to ensure efficient operations at the summer camp.
  • Managed logistics of daily camp operations such as attendance tracking, meal coordination, and equipment inventory to maintain smooth routines.

Team Member

Chipotle Grill
01.2024 - 06.2024
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.
  • Maintained productive, efficient approach to all tasks.
  • Operated register to process payments and collect cash payment for order totals.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
  • Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.

Team Member

Locals Caff Market
01.2023 - 11.2023
  • Prepared and served high-quality coffee beverages to customers in a fast-paced environment.
  • Ensured workspace cleanliness to streamline daily coffee shop functions.

Sales Associate

Macys
07.2023 - 09.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Solved customer challenges by offering relevant products and services.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.

Education

Highschool Diploma -

Brooklyn Laboratory Charter School
Brooklyn, NY

N/A - Advanced Electrical

Apex Technical School
Long Island City, NY

Skills

  • Kitchen cleaning
  • Carpet cleaning
  • Waste disposal
  • Window cleaning
  • Maintenance
  • Sweeping and mopping
  • Team collaboration
  • Cleaning and sanitizing
  • Laundry
  • Customer service
  • Crew management
  • Problem-solving
  • Multitasking and organization
  • Basic maintenance
  • Able to lift number lbs
  • Multitasking
  • Heavy lifting
  • Basic mathematics

Timeline

Cleaning Assistant

Grocery & Gourmet Food
12.2024 - 01.2025

UPS SEASONAL HELPER

UPS
10.2024 - 01.2025

Summer Camp Staff Member

SUMMER CAMP, UNIVERSITY SETTLEMENT.
07.2024 - 09.2024

Team Member

Chipotle Grill
01.2024 - 06.2024

Sales Associate

Macys
07.2023 - 09.2023

Team Member

Locals Caff Market
01.2023 - 11.2023

Highschool Diploma -

Brooklyn Laboratory Charter School

N/A - Advanced Electrical

Apex Technical School

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Donte Mckie