Donte Nguyen
St Louis Park,MN
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Reliable laborer ready for challenging work in outdoor environments. Works great in any weather and always shows up on time. Offers skills in landscaping and building basic outdoor features to meet clients' needs. Hardworking Landscaper with over 1.5 years of industry experience. Conducts daily rounds of planters, shrubs, bushes, plants and flowers to maintain weed-free and neatly trimmed grounds. Safely operates commercial grade landscaping equipment to upkeep plant material and other landscaping elements.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Armorer
USMC Reserves
Plymouth, MN
06.2019 - Current
- Inspected ammunition before loading into magazines or chambers to ensure proper function of firearm.
- Performed preventative maintenance on all armament equipment.
- Completed scheduled appointments on time to drive quality service.
- Assembled components such as barrels, stocks, triggers, sights, magazines. onto firearms.
- Greased mechanical parts with lubrication to achieve smooth and regular functionality.
- Coordinated repair and maintenance plans with co-workers and supervisors ahead of scheduled projects.
- Disassembled dysfunctional machinery to perform root cause analysis and repairs.
- Inspected, repaired, and maintained small arms weapons according to established standards.
- Inspected materials and equipment regularly to check for potential hazards and machine defects.
- Ran tests on newly repaired machinery and equipment to confirm proper functionality.
- Tracked inventory levels of spare parts used in repairs by creating reports within an internal database system.
- Routinely inspected equipment for preventive and emergency maintenance needs.
- Followed safety guidelines and wore protective gear when using power drills, circular saws, and other power tools.
- Worked closely with range personnel during live fire exercises involving newly-repaired weapons systems.
- Maintained records of repairs and inventory of parts used for repair purposes.
- Diagnosed malfunctions in firearms and determined appropriate corrective action.
Protective Security Officer
Triple Canopy
Minneapolis, MN
12.2022 - 12.2023
- Warned violators of rule infractions and escorted unauthorized persons off premises.
- Deterred criminal activity, vandalism and general misconduct by providing expert and highly visible security presence at federal facilities.
- Searched bags manually to identify prohibited items and contraband.
- Operated x-ray and body scanning equipment to prevent prohibited items from being carried onto premises.
- Provided customer service support to visitors by answering questions related to facility rules and regulations.
- Adhered to daily patrol schedules to support consistent security presence throughout property.
- Maintained a professional demeanor while interacting with customers and staff members in a courteous manner.
- Performed daily security patrols of assigned areas to detect suspicious activity and unauthorized persons.
- Escorted authorized personnel through sensitive areas within the facility.
- Monitored security cameras to identify and respond to suspicious activity.
- Monitored access control systems, CCTV cameras, alarm systems, and other security equipment.
- Understood and followed oral and written directions.
- Provide security protection for all government property, classified material and personnel within assigned areas of responsibility to preclude unauthorized access, theft, or intentional destruction.
Armed Security Officer
Allied Universal
Plymouth, MN
03.2022 - 11.2022
- Provided friendly and professional assistance to employees, visitors and customers.
- Control ingress/egress into and/or out of posted/controlled/security areas.
- Inspected security systems to maintain consistent operational availability and to detect evidence of tampering.
- Secured personnel and premises by inspecting buildings and patrolling property.
- Monitored building and property entrances and exits to detect intrusions and protect assets.
- Monitored security cameras to identify and respond to suspicious activity.
Landscape Laborer
Rockman Landscaping & Tree Service
Buffalo, MN
06.2021 - 04.2022
- Spread fertilizers over ground covers and plants to promote growth.
- Eliminated undesirable weeds and pests by physically removing problems or applying chemicals.
- Loaded debris into trucks for disposal at designated landfill sites.
- Transported tools, materials and equipment to job sites using company vehicles.
- Provided irrigation system installation services including laying pipes and sprinklers.
- Planted trees, shrubs and flowers according to design plans.
- Maintained landscaped areas by weeding, pruning, trimming and edging.
- Trimmed shrubbery and trees to help plants produce more flowers and fruit to benefit wildlife.
- Trimmed around trees and bushes.
- Collaborated with other team members on projects requiring multiple laborers.
- Built fences using a variety of materials such as wood, metal or vinyl panels.
- Cared for artificial turf fields, periodically removing turf and replacing cushioning pads.
- Operated Skid-steer Loaders.
Line Cook
Panda Express
Merrillville, IN
01.2021 - 05.2021
- Maintained hygienic kitchen with regular mopping, disinfecting workspace and washing utensils and glassware.
- Set up workstations with needed ingredients, utensils and cooking equipment.
- Operated fryers and grills according to instructions to maintain safety and food quality.
- Stocked and restocked kitchen supplies as needed.
- Followed proper food handling methods and maintained correct food temperature for high scores on health inspections.
- Replenished food items from inventory and rotated ingredients.
- Made meals in accordance with company standards and requirements.
- Inspected equipment for cleanliness prior to use every shift.
- Performed workstation prep prior to shift start.
- Executed proper techniques when preparing menu item ingredients.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
CSA
Men's Wearhouse
Plymouth, MN
04.2019 - 05.2019
- Recommended improvements in products, service and billing methods to management to prevent future problems.
- Promoted available products and services to customers during service, account management and order calls.
- Resolved customer complaints courteously and efficiently.
- Liaised between customers and retail buyers to expedite orders and meet customer demands.
- Took special orders in person and over telephone, generating additional revenue every month.
- Surpassed sales goals through implementation of successful marketing strategies.
- Utilized job-related software to prepare change of address records and issue service discontinuance orders.
- Organized shelves and displays to maintain a neat and orderly store environment.
- Conferred with customers by telephone or in person to provide information about products or services and take orders.
- Informed customers about discounts and special offers on products they were interested in purchasing.
- Answered support calls to learn about and address customer needs, complaints or other issues with products or services.
- Received payments by cash, check, credit cards, vouchers, or automatic debits.
- Restocked shelves with merchandise according to company standards.
- Escalated calls to solve problems and drive customer satisfaction.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Displayed strong telephone etiquette, effectively handling difficult calls.
Sales Associate
Kohls
Plymouth, MN
02.2019 - 05.2019
- Answered store and merchandise questions and led customers to wanted items.
- Greeted customers to determine wants or needs.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Provided accurate information about products, prices and services.
- Ticketed, arranged and displayed merchandise to promote sales.
- Maintained up-to-date knowledge of store merchandise and policies.
- Greeted customers and provided exceptional customer service.
- Bagged or packaged purchases and wrapped gifts.
- Used technology resources to assist customers in locating and selecting items.
- Reviewed files, recordings and other documents to obtain information to respond to requests.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Greeter
Buffalo Wild Wings
Plymouth, MN
09.2018 - 12.2018
- Tracked seated guests and available seating using computer-based and mobile reservation software.
- Operated cash register to process payments for purchases.
- Verified that all products were properly labeled before stocking them onto shelves.
- Answered front desk phones.
- Assisted with security procedures by validating purchases against receipts.
- Maintained safe and clean atmosphere, contacting appropriate staff to handle spills or incidents.
- Answered customers' questions about hours, seating, current wait time and other information.
- Assisted patrons with handicaps to appropriate seating.
- Processed admission payments and provided tickets.
- Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
- Assisted with customer requests and answered questions to improve satisfaction.
Sandwich Artist
SUBWAY®Restaurants
Plymouth, MN
01.2018 - 05.2018
- Scrubbed and polished counters to remove debris and food.
- Communicated effectively with co-workers regarding customer needs and concerns.
- Trimmed meats and cheeses for sandwiches as needed.
- Performed food preparation tasks by making salads, brewing coffee and tea and slicing meats.
- Restocked counter supplies and condiment stations, cleaned windows and emptied trash cans during slow periods.
- Checked expiration dates on products to ensure freshness of items served to customers.
- Maintained safe food handling practices to prevent germ spread.
- Cleaned tables, chairs, counters, floors, trays, dishes, silverware after each shift.
- Greeted customers and provided product knowledge.
- Maintained cleanliness of work area throughout shift.
- Kept customer and food preparation areas clean and well-organized.
- Operated cash register to accept cash or credit card payment and issue receipt for transaction.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Used POS system and cash register to receive payments by cash, check, credit card and voucher.
- Assisted team members during peak hours when necessary.
- Adhered strictly to cash handling policies and procedures.
- Monitored temperature of freezers and coolers throughout shift.
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
- Trained sandwich artists to apply attention to detail and commitment to quality.
- Restocked napkins, condiments and utensils at self-service areas during slow periods.
Education
High School Diploma -
Robbinsdale Armstrong Senior High School
Plymouth, MN06-2019
Skills
- Heavy Equipment Repair
- Equipment Troubleshooting
- Equipment Installation
- Building Maintenance
- Preventive Maintenance
- Tool Installation and Alignment
- Troubleshooting and Diagnostics
- Stain Removal
- Hardscape Installation
- Landscaping Installation
- Strong Work Ethic
- Lawn Care
- Commercial Landscaping
- Physically Fit
- MN Driver's License
Certification
- CPR/AED Licensed
- Guard Licensed
- OC Spray Licensed
- Concealed Carry Licensed
- CLS Licensed
Languages
Spanish
Limited
Accomplishments
- Certificate Of Appreciation from deployment to Cuba in April 2021 - March 2022
Timeline
Protective Security Officer
Triple Canopy
12.2022 - 12.2023
Armed Security Officer
Allied Universal
03.2022 - 11.2022
Landscape Laborer
Rockman Landscaping & Tree Service
06.2021 - 04.2022
Line Cook
Panda Express
01.2021 - 05.2021
Armorer
USMC Reserves
06.2019 - Current
CSA
Men's Wearhouse
04.2019 - 05.2019
Sales Associate
Kohls
02.2019 - 05.2019
Greeter
Buffalo Wild Wings
09.2018 - 12.2018
Sandwich Artist
SUBWAY®Restaurants
01.2018 - 05.2018
High School Diploma -
Robbinsdale Armstrong Senior High School