Donte Parker
Las Vegas,NV
Summary
Professional security expert equipped with comprehensive skills in safety protocols, conflict de-escalation, and emergency response. Excel in maintaining secure environments, fostering teamwork, and adapting to dynamic situations with reliability. Strong communication, surveillance, and problem-solving abilities to ensure safe and orderly settings.
Overview
11
11
years of professional experience
Work History
Campus Security Guard
LAUSD
12.2022 - 11.2024
- Assisted victims of theft or other crimes by taking detailed reports and providing guidance on next steps for resolution.
- Responded promptly to alarms or calls for assistance, effectively diffusing tense situations with conflict resolution skills.
- Managed access control systems, ensuring only authorized individuals entered restricted areas of the campus.
- Assisted in emergency situations by coordinating with local law enforcement and providing accurate information on campus events.
- Reduced incidents of vandalism through diligent monitoring of surveillance cameras and proactive response to suspicious activities.
Campus Security Officer
Vaughn Next Learning Center
02.2021 - 12.2022
- Notified police, fire department and emergency services of on-campus incidents.
- Conducted regular campus security patrols and handled incidents promptly to maintain overall safety for staff, students and visitors.
- Documented safety and security incidents using preset guidelines and methods.
- Monitored security, fire and earthquake alarms via centralized electronic interface.
- Utilized radio, telephone and email communications equipment to contact other on-campus personnel and external authorities.
- Participated in ongoing training and professional development programs to maintain updated knowledge of security procedures and technologies.
Office Manager
Pacific Dental Services
10.2020 - 02.2021
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
Business Account Manager
Sprint
02.2014 - 03.2020
- Monitored account performance metrics, identifying areas requiring improvement or optimization.
- Increased client satisfaction by effectively addressing and resolving account-related issues.
- Managed a diverse portfolio of accounts, ensuring timely delivery of services and maintaining high levels of customer satisfaction.
- Facilitated regular client meetings to review progress updates and address any concerns or inquiries proactively.
- Developed new business strategies for revenue growth, leading to increased profits and market share.
Education
High School Diploma -
Bellflower High School
Bellflower, CA06-2005
Skills
- Patrol expertise
- Detail-oriented
- Public safety awareness
- Incident investigation
- Self-defense techniques
- Physical fitness
- First aid proficiency
- Surveillance monitoring
- Access control
- Campus operations
- Event security
- Documentation and reporting
- Witness interviewing
Timeline
Campus Security Guard
LAUSD
12.2022 - 11.2024
Campus Security Officer
Vaughn Next Learning Center
02.2021 - 12.2022
Office Manager
Pacific Dental Services
10.2020 - 02.2021
Business Account Manager
Sprint
02.2014 - 03.2020
High School Diploma -
Bellflower High School
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