Donte Patton

• Established key procedures for teams preparing documentation, models, and presentations.
• Raised money to complete business development projects such as mergers and company purchases.
• Gathered data and built financial models around key metrics.
• Contacted potential clients to pursue sales and gather funds.
• Researched companies and prepared presentations for management and prospective buyers.
• Met with clients to generate new business and negotiate contracts.
• Studied financial documents to identify potential areas needing improvement.
• Developed and maintained strong relationships with clients to maximize satisfaction.

• Maintained original leases and renewal documents in digital and hardcopy format for property management office.
• Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
• Introduced prospective tenants to types of units available and performed tours of premises.
• Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
• Completed final move-out walk-throughs with tenants to identify required repairs.
• Followed up on delinquent tenants and coordinated collection procedures.
• Communicated effectively with owners, residents, and on-site associates.

• Verified basic needs are being met, providing navigation assistance for various benefits and available services.
• Delivered outstanding service to clients to not only maintain but to extend relationship for future business opportunities.
• Interacted with team members across departments to research and resolve customer issues.
• Conducted case management activities and services with multidisciplinary team.
• Increased efficiency and team productivity by promoting operational best practices.
• Maintained up-to-date knowledge of product and service changes.

Assist and guide clients to fit their needs, as well as make sure the inventory was on par with balance and spreadsheets

• Engaged with customers to effectively build rapport and lasting relationships.
• Prepared merchandise for sales floor by pricing or tagging.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Engaged with customers to build rapport and loyalty.