Donte Thompson
Cincinnati,OH
Summary
An experienced Security Supervisor with 5 years of experience in managing teams of security officers, conducting site assessments and audits, and investigating incidents. Proven track record of improving worker safety and successfully conducting performance evaluations. Possesses excellent analytical and problem-solving skills, enabling effective collaboration with functional management and security supervisors.
Overview
10
10
years of professional experience
Work History
SRO Sergeant
GardaWorld Security
09.2021 - 03.2024
- Analyzed and investigated incidents alongside functional management and security supervisors.
- Contributed to site assessments and audits to improve worker safety.
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Provided ongoing training for staff members on key aspects of physical security principles, such as access control systems or situational awareness techniques during routine operations.
- Kept team compliant with security protocols and appearance standards.
- Assisted with investigations into reported incidents, gathering evidence and providing detailed reports for review by management or law enforcement officials when required.
- Evaluated security systems and procedures to identify areas for improvement.
- Participated in the hiring process for new security personnel, conducting interviews and evaluating candidate qualifications to build an effective team.
- Reduced incidents of theft and vandalism by closely monitoring surveillance systems and coordinating with law enforcement.
- Conducted background checks of employees and visitors to verify clean character records and establish security compliance.
- Supervised team of 8-10 security personnel during shift.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
Security Officer
Veterans Security
11.2013 - 02.2015
- Oversaw daily monitoring and patrolled buildings, grounds and work sites.
- Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
- Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
- Inspected and adjusted security systems, equipment and machinery to maximize coverage of parking lots and building interior and exterior.
- Enhanced security measures by staying up-to-date on industry best practices, attending training sessions, and obtaining relevant certifications.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Education
Electrical Engineering
ITT Technical Institute
Cincinnati, Ohio, United StatesHigh School Diploma -
Western Hills University High School
Cincinnati, OHSkills
- Incident Reporting
- Computer Literacy
- Conflict Resolution
- Access Control
- Public Speaking
- Program implementation
- Fire alarm systems
- Customer Service
Timeline
SRO Sergeant
GardaWorld Security
09.2021 - 03.2024
Security Officer
Veterans Security
11.2013 - 02.2015
Electrical Engineering
ITT Technical Institute
High School Diploma -
Western Hills University High School